Windows 10 Upgrade: Error 0x80070005

epconrad · Aug 6, 2015

I am having the exact same problem upgrading to Window 10:
- Completes download, then fails install with code 80070005
- tried to download and run MediaCreationToolx64, reply YES to UAC, but nothing happens

epconrad · Aug 9, 2015

Can someone help?
I've tried a total of 13 times to upgrade with no success!
It appears to download correctly, but then bombs out while trying to install
Error: 80070005

Go The Power · Aug 10, 2015

Hello and welcome to the forum.

If you are running Windows 7:

Export CBS folder

Click the Start button

then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"
Attach this to your next post please.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

If you are running Windows 8:

Export CBS folder

Right click on the

button
Click on File Explorer
Double-click on the C: drive, scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

epconrad · Aug 10, 2015

Thanks so much for your help.
OneDrive Link: https://onedrive.live.com/redir?resid=87BE597269417A27!8307&authkey=!ANBzdvJH5qVfeDc&ithint=file,zip

epconrad · Aug 10, 2015

Sorry - misnamed the file
Here is file with corrected name: https://onedrive.live.com/redir?resid=87BE597269417A27!8307&authkey=!ANBzdvJH5qVfeDc&ithint=file,zip

epconrad said:
Thanks so much for your help.
OneDrive Link: https://onedrive.live.com/redir?resid=87BE597269417A27!8307&authkey=!ANBzdvJH5qVfeDc&ithint=file,zip

epconrad · Aug 11, 2015

Here is the log from the latest attempt: https://onedrive.live.com/redir?resid=87BE597269417A27!8328&authkey=!APs3UidLWglZLuc&ithint=file,zip
I have also tried the media creation tool, it downloads, but never runs. It is now up to 18 attempts to upgrade. I seem to be in an endless loop of automatic downloading of Win10. I've upgraded my grandson's pc and 2 laptops with no problems.

Go The Power · Aug 13, 2015

Do you have the following logs?
C:\$Windows.~BT\Sources\Panther\setupact.log
C:\$Windows.~BT\Sources\Panther\setuperr.log

epconrad · Aug 13, 2015

Link to both files is here: https://onedrive.live.com/redir?res...06&authkey=!ABMJWN0hWNTlw-o&ithint=folder,zip

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Windows 10 Upgrade: Error 0x80070005

epconrad

Member

epconrad

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

epconrad

Member

epconrad

Member

epconrad

Member

Go The Power

Senior Administrator, Windows Update Expert, Contributor

epconrad

Member