Windows 10 Upgrade: Error 0x80070005

epconrad

Member
Joined
Aug 6, 2015
Posts
23
I am having the exact same problem upgrading to Window 10:
- Completes download, then fails install with code 80070005
- tried to download and run MediaCreationToolx64, reply YES to UAC, but nothing happens
 
Can someone help?
I've tried a total of 13 times to upgrade with no success!
It appears to download correctly, but then bombs out while trying to install
Error: 80070005
 
Hello and welcome to the forum.

If you are running Windows 7:

Export CBS folder

  1. Click the Start button
    StartButton_16x16.gif
    then click Computer.
  2. Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
  3. Find and double click on the Logs folder.
  4. Right-click on the CBS folder, and select Copy.
  5. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  6. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  7. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
  8. Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"
  9. Attach this to your next post please.
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive


If you are running Windows 8:

Export CBS folder

  1. Right click on the
    aa922834-ed43-40f1-8830-d5507badb56c_39.jpg
    button
  2. Click on File Explorer
  3. Double-click on the C: drive, scroll down to, and double click on the Windows folder.
  4. Find and double click on the Logs folder.
  5. Right-click on the CBS folder, and select Copy.
  6. Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
  7. Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
  8. A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
  9. Please rename this file to CBS_{Insert forum username here}_{insert todays Date here}.zip For example "CBS_Go The Power_1803.Zip"
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive
 
Do you have the following logs?
C:\$Windows.~BT\Sources\Panther\setupact.log
C:\$Windows.~BT\Sources\Panther\setuperr.log
 

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