[SOLVED] Windows 10 Update shut down

[juano]

Good morning my main issue is that I am Trying to update windows 10, update starts, it downloads the update to be installed, it begins to install and when it gets to the end of the installation update it shuts down and it say windows update failed in an screen. I Have used Windows update assistance.

When I run windows update troubleshoot it odes not find any errors.

When I run the update within windows settings Update & Security I get the following errors:

• Feature update to Windows 10, version 1803 - Error 0x8007007e
• Update for Windows 10 Version 1607 for x64-based Systems (KB4033631) - Error 0x8000ffff
• Update for Windows 10 Version 1607 for x64-based Systems (KB4049411) - Error 0x8000ffff
Update for Windows 10 Version 1607 for x64-based Systems (KB4091461) - Error 0x800f081f

I tried to run sfc/scannow to see any issues but the following error I get " Windows Resources protection could not start the repair service"

I have done the following to solve the problem to solve the problem but no luck:

1. Hold Windows Key and press X (release Windows Key). Click Command Prompt (Admin)
2. Type net stop wuauserv and press Enter
3. Type net stop cryptSvc and press Enter
4. Type net stop bits and press Enter
5. Type net stop msiserver and press Enter
6. Type ren C:\Windows\SoftwareDistribution SoftwareDistribution.old and press Enter
7. Type ren C:\Windows\System32\catroot2 Catroot2.old and press Enter
8. Type net start wuauserv and press Enter
9. Type net start cryptSvc and press Enter
10. Type net start bits and press Enter
11. Type net start msiserver and press Enter
12. Close the Command Prompt

Please I beg you to help me as my windows is getting older have not been able to update.

Thank you so much in advance for your help.

Cheers

Juano

 

[Sysnative Windows Update]

Hello and welcome!

Open Command Prompt as Administrator and enter the following command:

cmd /c dir /s /A %systemroot%\servicing\version >"%userprofile%\desktop\servicing.txt"

Paste the output here.

 

[juano]

Hi thank you for the quick response the following is the output:

Thank you for your assistance!!

Volume in drive C has no label.
Volume Serial Number is 2E95-230B


Directory of C:\WINDOWS\servicing\version


14-Jun-17 07:06 PM <DIR> .
14-Jun-17 07:06 PM <DIR> ..
17-Oct-16 09:58 AM <DIR> 10.0.14393.0
14-Jun-17 07:06 PM <DIR> 10.0.14393.1051
14-Jun-17 07:06 PM <DIR> 10.0.14393.1439
13-Nov-16 02:08 PM <DIR> 10.0.14393.349
31-Jan-17 11:05 PM <DIR> 10.0.14393.350
10-Apr-17 04:47 PM <DIR> 10.0.14393.693
18-Oct-16 10:07 PM <DIR> 10.0.14393.82
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.0


17-Oct-16 09:58 AM <DIR> .
17-Oct-16 09:58 AM <DIR> ..
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.1051


14-Jun-17 07:06 PM <DIR> .
14-Jun-17 07:06 PM <DIR> ..
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.1439


14-Jun-17 07:06 PM <DIR> .
14-Jun-17 07:06 PM <DIR> ..
16-Jul-16 04:04 PM 9 amd64_installed
16-Jul-16 04:04 PM 9 x86_installed
2 File(s) 18 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.349


13-Nov-16 02:08 PM <DIR> .
13-Nov-16 02:08 PM <DIR> ..
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.350


31-Jan-17 11:05 PM <DIR> .
31-Jan-17 11:05 PM <DIR> ..
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.693


10-Apr-17 04:47 PM <DIR> .
10-Apr-17 04:47 PM <DIR> ..
0 File(s) 0 bytes


Directory of C:\WINDOWS\servicing\version\10.0.14393.82


18-Oct-16 10:07 PM <DIR> .
18-Oct-16 10:07 PM <DIR> ..
0 File(s) 0 bytes


Total Files Listed:
2 File(s) 18 bytes
23 Dir(s) 78,402,703,360 bytes free

 

[Sysnative Windows Update]

Thanks!

Step#1 - Export registry as hive

• Click on the Start button and in the search box, type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
• Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send To -> Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload to SendSpace and just provide the link here.

 

[juano]

Enclosed file as requested.

Thanks

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

 

[juano]

Hi as requested. Thanks

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-03 22:11:11.308
Microsoft Windows 10 Build 14393 - amd64
Using .zip script file at C:\Users\Rodriguez\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbscore.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\dpx.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drupdate.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\msdelta.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smiengine.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smipi.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tiworker.exe
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcp.dll
Successfully took permissions for file or folder C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wdscore.dll


Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\amd64_installed to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\amd64_installed.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbscore.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbscore.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbsmsg.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbsmsg.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cmiadapter.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cmiadapter.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cmiaisupport.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cmiaisupport.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\dpx.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\dpx.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drupdate.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drupdate.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drvstore.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drvstore.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\globalinstallorder.xml to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\globalinstallorder.xml.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\msdelta.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\msdelta.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\mspatcha.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\mspatcha.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\poqexec.exe to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\poqexec.exe.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smiengine.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smiengine.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smipi.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smipi.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tifilefetcher.exe to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tifilefetcher.exe.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tiworker.exe to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tiworker.exe.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcmtypes.xsd to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcmtypes.xsd.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcp.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcp.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wdscore.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wdscore.dll.
Successfully copied file C:\Users\Rodriguez\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wrpint.dll to C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wrpint.dll.


Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbscore.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\cbscore.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\dpx.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\dpx.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drupdate.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\drupdate.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\msdelta.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\msdelta.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smiengine.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smiengine.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smipi.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\smipi.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tiworker.exe
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\tiworker.exe
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcp.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wcp.dll
Successfully restored ownership for C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wdscore.dll
Successfully restored permissions on C:\WINDOWS\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.1439_none_7efe016621f50bd0\wdscore.dll
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2019-02-03 22:11:20.184
Script hash: RRKkDnr2VFjb6sRu704wrPAmrup7uTG2/1H7WU71FFE=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Hi!

Please try upgrading your machine now!

 

[juano]

Hi I just went to setting in windows 10 after had just started the computer and the following update had just started and it was already 80% it has stayed 80% for almost 1 hour.
Feature Update for Windows 10 version 1803
It says preparing to install 80%

It just stayed there.

I tried to use the Windows 10 update assistant and it says it cannot install because other update is already running.

 

[Sysnative Windows Update]

Leave it running.

 

[juano]

Thank you so much is working fine so far. You are the greatest thank you again.

 

[Sysnative Windows Update]

Glad to hear! Take care and enjoy the new build.