[SOLVED] Windows 10 Update Infinite Checking Loop

OrangeSocks · Mar 22, 2022

Hi,
I've got a notebook with Windows 10 Home 21H2 System Build 19044.1526 where Windows Update stopped working.
It is stuck to checking updates without doing nothing else.
I already tried sfc and dism with no luck.

I've run scfix and it says that it finds no errors.

I attach zip file with scfix log file and CBS folder.

Thanks for your help

Maxstar · Mar 22, 2022

Hi,

Have you tried to update this system to Windows 11?

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply.

OrangeSocks · Mar 22, 2022

Hi, yes. It is the notebook of a friend of mine which wanted to upgrade to Windows 11. I think he tried the installation already.

Attached the logs. Thanks

Maxstar · Mar 22, 2022

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

OrangeSocks · Mar 22, 2022

Hi, attached find the files. Thanks

Maxstar · Mar 23, 2022

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

OrangeSocks · Mar 23, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 23, 2022

1. Open the

Command Prompt as administrator.

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

2.Right-click on

FRST.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB5008295

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

OrangeSocks · Mar 23, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 23, 2022

Hi,

Right-click on the Start button and click Windows PowerShell (Admin).
Copy and paste the following command into it, press enter afterwards

Code:

Get-WindowsUpdateLog

Wait for the message "WindowsUpdate.log written to C:\Users\<username>\Desktop\WindowsUpdate.log".
Attach the logfile WindowsUpdate.log to your next reply.

OrangeSocks · Mar 23, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 24, 2022

Hi,

Click the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator.
Copy and paste the following command line and press Enter.

Code:

reg query "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /s > "%userprofile%\desktop\WUregexp.txt"

When finished, a logfile called WUregexp.txt is saved on your desktop.
Post the logfile as attachment in your next reply.

OrangeSocks · Mar 24, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 24, 2022

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

OrangeSocks · Mar 24, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 24, 2022

Hi,

Please restart the system and run the Fixlist in post #14 again.

OrangeSocks · Mar 24, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 24, 2022

Hi,

Open the Start menu of Windows and type CMD.
When you see Command Prompt on the list, select the option Run as administrator.
Copy and paste the following commands one at a time into the command prompt and press enter after each.

Code:

reg query "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\wscsvc" /s >> "%userprofile%\desktop\wuauserv.txt"
sc query wuauserv >> "%userprofile%\desktop\wuauserv.txt"
sc qc wuauserv >> "%userprofile%\desktop\wuauserv.txt"

Attach wuauserv.txt to your next reply.

OrangeSocks · Mar 24, 2022

Hi, done. Attached the log files. Thanks

Maxstar · Mar 25, 2022

Hi,

1. Please remove the following program from your system.
- Kerish Doctor 2022

2. Reboot the system and run the Fixlist in post #14 again.

[SOLVED] Windows 10 Update Infinite Checking Loop

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Contributor

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Windows Update Moderator, Security Analyst

Contributor

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Windows Update Moderator, Security Analyst

Contributor

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Windows Update Moderator, Security Analyst