[SOLVED] Windows 10 - Update for KB5031356 Keeps Failing

[indianakaz]

Hi,

My machine has been unable to update Window 10 Pro to the latest updates for some time now. Specifically it seems to be failing on KB5031356, with an error code 0x800f0922.

I have tried a range of things, including:
- Ensure enough disk space (500 GB+) on C drive
- Run CHKDSK
- Run DISM
- Run SFC /Scannow
- Running SFCFix
- Deleting the Windows Update cache
- Downloading just this update and installing manually

Result is always the same - it gets to 99% update complete, before saying 'we couldn't complete the updates, undoing changes'.

I want to avoid a complete rebuild if at all possible - any help appreciated.

Thanks,

 

[indianakaz]

Attaching files - sorry for missing these in the original thread.

 

[Maxstar]

Hi and welcome to Sysnative,

Open an elevated command prompt, run the following command and attach Services.txt to your next post.

WMIC SERVICE GET caption, name, startmode, state > "%userprofile%\desktop\services.txt"

 

[indianakaz]

Sure - thanks for your help - see attached!

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[indianakaz]

Sure - done - thanks!

 

[Maxstar]

Great, reboot the system and attempt to update. If it fails attach a new copy of the CBS logs.

 

[indianakaz]

AMAZING!!! it updated fine after this - am completely up to date now. Thanks so much - I have no idea what you did but you saved me a huge job. Please let me know where i can donate my thanks.

 

[Maxstar]

Hi,

You're welcome. Glad I could help to resolve this issue, for a donation to Sysnative use this link: Donate to Sysnative
I will mark this thread as solved...