Windows 10 update fails

dagadw

New member
Joined
Nov 11, 2016
Posts
1
I already ran SFCFix and it did not find any corrupted files. Update fails and gives [h=2]error code 0x80073712[/h]
I have also run SFC /scannow and DISM restorehealth successfully and the update still fails.
 

Attachments

Hi there!

Let's check your disk health first:
JcJ91sx.png
GSmartControl
Follow the instructions below to test your hard drive health with GSmartControl:

  • Download GSmartControl and save it on your Desktop;
  • Extract the content of the GSmartControl .zip archive and execute gsmartcontrol.exe; To extract you can right-click your mouse on the GSmartControl.zip file and select Extract.
  • Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name);
  • Go in the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply (or take a screenshot of the GSmartControl window and attach it in your next reply);
    info_failing.png
 

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