[SOLVED] Windows 10 update failed with error code 0x8007000d

[bluemount]

I've checked the CBS log as follows, it's seems to be a folder in WinSxS which does not exists in component hive, can I just simply delete the folder?

2024-01-25 22:19:17, Error                 CSI    0000000e (F) STATUS_FILE_IS_A_DIRECTORY #1783720# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|AllowSharingViolation|AllowAccessDenied|AllowTransactionalConflict|0x00000400), handle = {provider=NULL, handle=0, name= ("null")}, da = (DELETE|SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_WRITE_ATTRIBUTES), oa = @0xd28de7bda8->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[119]'\SystemRoot\WinSxS\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_10.0.[gle=0xd00000ba]
2024-01-25 22:19:17, Error                 CSI    19041.746_none_092d70d1898e5ff9'; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xd28de7be30, as = (null), fa = (FILE_ATTRIBUTE_NORMAL), sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT|0x00204000), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd00000ba]
2024-01-25 22:19:17, Error                 CSI    0000000f (F) STATUS_FILE_IS_A_DIRECTORY #1783719# from Windows::Rtl::SystemImplementation::CDirectory::PutFileInScratchReserve(...)[gle=0xd00000ba]
2024-01-25 22:19:17, Error                 CSI    00000010 (F) STATUS_FILE_IS_A_DIRECTORY #1783718# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::PutFileInScratchReserve(FileName = [l:100]'amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_10.0.19041.746_none_092d70d1898e5ff9' ReserveManager=@0x22c57b50be0 Disposition=(null))[gle=0xd00000ba]
2024-01-25 22:19:49, Error                 CSI    00000011 (F) STATUS_FILE_IS_A_DIRECTORY #336# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 0[gle=0xd00000ba]
2024-01-25 22:19:49, Error                 CSI    00000012 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #233# from Windows::COM::CComponentStore::InternalTransact(...)[gle=0x80070005]
2024-01-25 22:19:49, Error                 CSI    00000013 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #231# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_Commit(Flags = 22, pSink = NULL, disp = 0)[gle=0x80070005]
2024-01-25 22:19:49, Error                 CSI    00000014 (F) HRESULT_FROM_WIN32(ERROR_ACCESS_DENIED) #230# 36923507 us from Windows::ServicingAPI::CCSITransaction_ICSITransaction::Commit(flags = 0x00000016, pSink = NULL, disp = 0)
[gle=0x80070005]

Attached please find a complete CBS log for your reference.

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[bluemount]

Please find the latest CBS log and component hive attached.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[bluemount]

Still failed, please find the latest log files

 

[Maxstar]

Hi,

Please reboot the system and attempt to update again. If it fails again attach a new copy of the CBS logs.

 

[bluemount]

Please find the CBS log after the system was rebooted.

 

[Maxstar]

And Windows Update failed again with error 0x8007000d after the reboot? If so attach a new copy of the COMPONENTS hive.

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[bluemount]

Yes, the same error code encountered, please find the latest component hive here.

 

[Maxstar]

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards reboot the system and attempt to update again. If it fails attach a new copy of the CBS logs.

 

[bluemount]

The problem was solved. Maxstar, it's a great help!

Could you explain how to produce Fixlist.txt? I could see it's related to SFCfix.txt but I was not to find any error messages about these keys in CBS.log

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.3636_c0019ad0118ccb92]
"appid"=hex:57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,4d,61,6e,61,67,\
65,6d,65,6e,74,2d,47,72,6f,75,70,2d,44,65,70,6c,6f,79,6d,65,6e,74,2c,20,43,\
75,6c,74,75,72,65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,\
30,2e,30,2e,31,39,30,34,31,2e,33,36,33,36,2c,20,50,75,62,6c,69,63,4b,65,79,\
54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,\
72,6f,63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,\
34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="c2f079e6192566a3d05d88d2fbbf098eabfdcf0db4f29ab2ea9e6e67119b5fb5"
"p!CBS_windows-defender-management-group-package~31bf3856ad364e35~a_f4a1a99e59321376"=hex:72,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,4d,\
61,6e,61,67,65,6d,65,6e,74,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,\
31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,\
2e,30,2e,31,39,30,34,31,2e,33,36,33,36,2e,61,64,35,62,38,30,62,34,62,65,31,\
39,36,39,33,39,37,37,33,39,66,63,61,38,34,39,65,65,61,36,37,64
"s!CBS_windows-defender-management-group-package~31bf3856ad364e35~a_f4a1a99e59321376"=hex:72,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,4d,\
61,6e,61,67,65,6d,65,6e,74,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,\
31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,\
2e,30,2e,31,39,30,34,31,2e,33,36,33,36,2e,61,64,35,62,38,30,62,34,62,65,31,\
39,36,39,33,39,37,37,33,39,66,63,61,38,34,39,65,65,61,36,37,64
"i!CBS_windows-defender-management-group-package~31bf3856ad364e35~a_f4a1a99e59321376"=hex:72,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,4d,\
61,6e,61,67,65,6d,65,6e,74,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,\
31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,\
2e,30,2e,31,39,30,34,31,2e,33,36,33,36,2e,61,64,35,62,38,30,62,34,62,65,31,\
39,36,39,33,39,37,37,33,39,66,63,61,38,34,39,65,65,61,36,37,64

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.3636_e4d245121244964c]
"appid"=hex:57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,43,6f,72,65,2d,\
47,72,6f,75,70,2d,44,65,70,6c,6f,79,6d,65,6e,74,2c,20,43,75,6c,74,75,72,65,\
3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,30,2e,30,2e,31,39,\
30,34,31,2e,33,36,33,36,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,\
33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,\
6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,\
73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="cb9ec30956cfb23b46f56f2fbc6f1e5b05679e078dffc92bd77f7f6b20b9a37c"
"p!CBS_windows-defender-core-group-package~31bf3856ad364e35~amd64~~_4d89720dfbad33ac"=hex:6c,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,43,\
6f,72,65,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,\
36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,39,30,\
34,31,2e,33,36,33,36,2e,39,35,64,32,36,35,66,31,38,31,31,32,33,65,37,32,32,\
36,30,39,38,36,66,32,63,39,65,64,33,34,34,61
"s!CBS_windows-defender-core-group-package~31bf3856ad364e35~amd64~~_4d89720dfbad33ac"=hex:6c,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,43,\
6f,72,65,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,\
36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,39,30,\
34,31,2e,33,36,33,36,2e,39,35,64,32,36,35,66,31,38,31,31,32,33,65,37,32,32,\
36,30,39,38,36,66,32,63,39,65,64,33,34,34,61
"i!CBS_windows-defender-core-group-package~31bf3856ad364e35~amd64~~_4d89720dfbad33ac"=hex:6c,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,43,\
6f,72,65,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,66,33,38,35,\
36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,2e,31,39,30,\
34,31,2e,33,36,33,36,2e,39,35,64,32,36,35,66,31,38,31,31,32,33,65,37,32,32,\
36,30,39,38,36,66,32,63,39,65,64,33,34,34,61

[HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\windows-def..-deployment_31bf3856ad364e35_10.0.19041.3636_36799c1ca6db4ae3]
"appid"=hex:57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,41,70,70,4c,61,\
79,65,72,2d,47,72,6f,75,70,2d,44,65,70,6c,6f,79,6d,65,6e,74,2c,20,43,75,6c,\
74,75,72,65,3d,6e,65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,31,30,2e,\
30,2e,31,39,30,34,31,2e,33,36,33,36,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,\
6b,65,6e,3d,33,31,62,66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,\
63,65,73,73,6f,72,41,72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,\
20,76,65,72,73,69,6f,6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"CatalogThumbprint"="00ecfd0cc09f19e1aeaa753383add0beba71cc2e6d5ab33ba403963a44c86eb4"
"p!CBS_windows-defender-applayer-group-package~31bf3856ad364e35~amd_51605edc51022398"=hex:70,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,41,\
70,70,4c,61,79,65,72,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,\
2e,31,39,30,34,31,2e,33,36,33,36,2e,63,37,63,30,34,35,37,65,39,36,39,63,32,\
39,30,38,30,39,36,30,30,32,36,33,38,38,34,32,35,30,38,33
"s!CBS_windows-defender-applayer-group-package~31bf3856ad364e35~amd_51605edc51022398"=hex:70,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,41,\
70,70,4c,61,79,65,72,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,\
2e,31,39,30,34,31,2e,33,36,33,36,2e,63,37,63,30,34,35,37,65,39,36,39,63,32,\
39,30,38,30,39,36,30,30,32,36,33,38,38,34,32,35,30,38,33
"i!CBS_windows-defender-applayer-group-package~31bf3856ad364e35~amd_51605edc51022398"=hex:70,\
00,00,00,00,00,00,00,57,69,6e,64,6f,77,73,2d,44,65,66,65,6e,64,65,72,2d,41,\
70,70,4c,61,79,65,72,2d,47,72,6f,75,70,2d,50,61,63,6b,61,67,65,7e,33,31,62,\
66,33,38,35,36,61,64,33,36,34,65,33,35,7e,61,6d,64,36,34,7e,7e,31,30,2e,30,\
2e,31,39,30,34,31,2e,33,36,33,36,2e,63,37,63,30,34,35,37,65,39,36,39,63,32,\
39,30,38,30,39,36,30,30,32,36,33,38,38,34,32,35,30,38,33

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3745 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-management-v1_31bf3856ad364e35_none_cb57e9d478f5c44e\v!10.0.19041.3636]
@=dword:0000004e

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3745 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-offline-amcore_31bf3856ad364e35_none_f154353938e54f5e\v!10.0.19041.3636]
@=dword:00000046

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3745 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-service_31bf3856ad364e35_none_3e4e4bd553cac57e\v!10.0.19041.3636]
@=dword:00000846

[HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\VersionedIndex\10.0.19041.3745 (WinBuild.160101.0800)\ComponentFamilies\amd64_windows-defender-ui_31bf3856ad364e35_none_c9b0b556ef371def\v!10.0.19041.3636]
@=dword:00000046

 

[Maxstar]

Hi,

You're welcome. Glad to hear the problem has been resolved.
The CBS log shows only the file name of the corruption, not the (complete) registry keys. But this is a bit difficult to explain.