[SOLVED] Windows 10 update failed with error code 0x8007000d

[bluemount]

Hi guys,
Could you help to solve the problem? Log files attached.

Thanks

 

[Maxstar]

Hi,

Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[bluemount]

Hi, please find the file attached.

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[bluemount]

Hi, the update seems to be successful after the fix but it's restarted with error code "Critical_Process_Died", I managed to fallback the system to a recent restore point and the update process got stuck in the following status even I've tried to restart the system a couple times.

 

[Maxstar]

Please perform the following fix first, restart the system and attempt to update again.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

 

[bluemount]

Still got stuck in the "restart required" status

 

[Maxstar]

Please restart the system, if the update fails attach a new copy of the CBS logs.

 

[bluemount]

The update button is gone even after the system is restarted

 

[Maxstar]

Please post a sreenshot of the Windows Update window.

 

[bluemount]

 

[Maxstar]

Press the restart now button and post the result, I assume you have run the fix in post #6 as well?

 

[bluemount]

I've run the fix in post #6 and restarted the system but it's stuck in the screenshot I just posted.

 

[Maxstar]

Hmm, please post the lastes CBS logs to look at.

Upload a copy of the CBS folder

• Open Windows Explorer and browse to the C:\Windows\Logs folder.
• Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
• Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
• Click on the Yes button here.

• Attach the file CBS.zip to your next reply.

 

[bluemount]

This is the latest CBS log after restart

 

[Maxstar]

The CBS logs does not reveal any useful information, so please run the following DISM command first.

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

DISM /online /cleanup-image /RestoreHealth

 

[bluemount]

The command was completed successfully, here is the latest CBS log after restarting the system.

 

[Maxstar]

Open an elevated command prompt and run the following command. Attach Dirlist.txt to your next post.

dir /s /a %systemroot%\WinSxS\amd64_microsoft-windows-d..ing-management-core_31bf3856ad364e35_10.0.19041.746_none_092d70d1898e5ff9 > "%userprofile%\Desktop\Dirlist.txt"

 

[bluemount]

I tried to download the latest update file from Microsoft Update Catalog and install it manually. The result seems to be positive as the Windows build number had been updated as 10.0.19044.3570, however, the Windows update window is still stuck in "restart required" screenshot posted above.

And the dirlist is attached for your reference.

 

[bluemount]

The Windows update window is back to normal after I've cleaned up the folder %systemroot%\SoftwareDistribution, please consider this problem as solved and thanks for providing the fix.