[SOLVED] Windows 10 Update Error

kodiwankonobe · Dec 27, 2023

This is what the USB Drive looks like AFTER it writes the image. Last things i tried were, new image again, turning off Fast Boot, getting into Windows Startup Repair. Still no luck...

Maxstar · Dec 27, 2023

This looks good, with this USB-stick you must be able to boot from. I have just booted a machine from a USB-stick to run Memtest!

Please post the system specs of your hardware to look at BIOS/UEFI settings how you can boot from a USB-Stick!

kodiwankonobe · Dec 27, 2023

Maxstar · Dec 27, 2023

What screen appears when you select the UEFI boot options?

kodiwankonobe · Dec 28, 2023

That made the MemTest run. Thanks! Thought I had to select the USB drive to boot from... MemTest Failed - too many errors.

Maxstar · Dec 28, 2023

Please reseat the RAM module in this laptop and then run Memtest again. Although I don't think this will solve the problem, but we can try this first.

Maxstar · Dec 28, 2023

Rich (BB code):

2023-12-28 07:15:00 - [Slot 0] TotalWidth: 64, DataWidth: 64, Size: 8192, FormFactor: 13, DeviceSet: 0, MemoryType: 24, Speed: 1600, Attributes: 2, ExtendedSize: 0, ConfiguredMemoryClockSpeed: 1600, MinimumVoltage: 0, MaximumVoltage: 0, ConfiguredVoltage: 0
2023-12-28 07:15:00 - [Slot 0] DeviceLocator: DIMM A, BankLocator: , Manufacturer: 1315, S/N: BEF486A9, AssetTag: 9876543210, PartNumber: CT102464BF160B.C16

2023-12-28 07:15:01 - [Slot 1] TotalWidth: 64, DataWidth: 64, Size: 8192, FormFactor: 13, DeviceSet: 0, MemoryType: 24, Speed: 1600, Attributes: 2, ExtendedSize: 0, ConfiguredMemoryClockSpeed: 1600, MinimumVoltage: 0, MaximumVoltage: 0, ConfiguredVoltage: 0
2023-12-28 07:15:01 - [Slot 1] DeviceLocator: DIMM B, BankLocator: , Manufacturer: 1315, S/N: E9A094A3, AssetTag: 9876543210, PartNumber: CT102464BF160B.C16

You're using two RAM modules of 8 GB, so I would also suggest to run Memtest with each module separately.

kodiwankonobe · Dec 28, 2023

Is that a setting in the MemTest software I need to choose?

Maxstar · Dec 28, 2023

No, you'll need to run Memtest with each module in Slot 1 when the other one is removed.

kodiwankonobe · Dec 28, 2023

Ran MemTest for each module. One Passed one Failed. Left out the Failed one. Only running on 8GB right now. Reports attached.

Maxstar · Dec 29, 2023

Hi,

Glad to hear only one RAM module is damaged, so I would suggest to replace the other one if you prefer to use 16 GB of memory.

But before doing so I would also suggest to perform an in-place-upgrade (repair install) to see if this system is running stable with this 8 GB module only.

Windows 10 Repair Install
This will reinstall and update the operating system and fix any corruptions, without removing any file or program. But make always a backup of all your important data!

Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
Save the tool on your Desktop and double click to run it.
On the License terms page, if you accept the license terms, select Accept.
On the What do you want to do page, select Create installation media (USB....) and then select Next.
Choose the ISO file option. Once the download is complete, right click the ISO and select the option Mount.
Open the Windows File Explorer and open mounted ISO, and run the setup.exe file.
Follow the instructions and click on the option Change what to keep.
Select the option Keep personal files and apps and click next.
Windows Setup will now start the in-place upgrade installation to repair Windows.

kodiwankonobe · Dec 29, 2023

Windows 10 Repair Completed! All updates installed! New stick of Ram on order. Appreciate the help!

Maxstar · Dec 30, 2023

Hi,

You're welcome. Glad to hear everything is working fine know...

I will mark this thread as solved then.

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[SOLVED] Windows 10 Update Error

kodiwankonobe

Contributor

Maxstar

Windows Update Moderator, Security Analyst

kodiwankonobe

Contributor

Maxstar

Windows Update Moderator, Security Analyst

kodiwankonobe

Contributor

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Maxstar

Windows Update Moderator, Security Analyst

Maxstar

Windows Update Moderator, Security Analyst

kodiwankonobe

Contributor

Maxstar

Windows Update Moderator, Security Analyst

kodiwankonobe

Contributor

Attachments

Maxstar

Windows Update Moderator, Security Analyst

kodiwankonobe

Contributor

Maxstar

Windows Update Moderator, Security Analyst