[SOLVED] Windows 10 system image corruption, dism, sfc, and sfcfix all fail

e9leyland

New member
Joined
Sep 19, 2018
Posts
3
Hi,

I have relatively the latest image Version 1803 (OS Build 17134.286) installed since about Sept 2nd. Last night I witnessed the announcement of a disk error. I knew the system was in trouble. When the scanning was finished I did a "dism /online /cleanup-image /restorehealth" this consistently fails at the 7.4% mark, "sfc /scannow" lingers at the 11% mark and completely fails at the 44% mark. Tried running sfcfix and here is the output:

Welcome to SFCFix by niemiro and sysnative.com.​

Checking for updates . . .​
No new update is available at this time.​

Processing directive 1 of 1 (AutoAnalysis::)​
Checking store directories . . .​
Checking CBS.log . . .​
Checking CheckSUR.log . . .​
Checking CheckSUR.persist.log . . .​

Attempting repair . . .​
Stage 1​
Stage 2​
Stage 3​

Due to the nature of your corruptions, scan times have been extended by​
approximately 15-20 minutes. Please be patient and allow the operation to​
complete.​


Deployment Image Servicing and Management tool​
Version: 10.0.17134.1​

Image Version: 10.0.17134.286​

[==== 7.4% ]​
Error: 4448​

The WOF driver encountered a corruption in the compressed file's Resource Table.​

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log​

I have been executing the dism quite regularly so this error has to have occurred in the last week. There were no SMART errors reported, I've used the windows update troubleshooter and all is good and can update fine, also used the maleware removal tool. I have tried all the obvious things. The only thing I found was there was a critical update the night before my disk corruption. I cannot set back to a restore point because system consistency is tested (and fails) first.

Is there a way that I can investigate this manually? Or should I just prepare for a re-image? Can someone help me where to start?

Thank you,
Emily
 
Hi! Since I've dealt with this before, I would recommend to restore to an earlier image if you have one, because there are sometimes issues even after we resolve the corruption. If you want to avoid re-imaging and reinstalling at all costs let me know, but it will take a while...
 
Hi Softwaremaniac,

I did try to restore to an earlier restore point, unfortunately the system restore software checks disk integrity first and so it would fail. From, Start fresh with a clean installation of Windows 10, I was able to perform a repair install which fixed everything perfectly. I remember this feature from past versions of windows and it was hit and miss. It wasn't that long ago that I tried to do a repair install but there was no option to keep program files and data. Everything is working 100% now.

Thank you for getting back to me, and thank you for your help.

Emily
 

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