Windows 10 Store app will not download updates error 0x803F7000

E

engineeringpunk

Member
Joined
Dec 21, 2015
Posts
10
Windows 10 version 1511 build 10586.29

The store will not download updates. It says "acquiring license" and then "try that again" with error 0x803F7000. This seems to have started about 2 weeks ago. I have tried a great many things that others have found successful. These are the things I have tried without success:

1. Yes my date, time, region, and time zone are all correct, so don't ask.
2. dism /online /cleanup-image /restorehealth (completed successfully)
3. sfc /scannow (completed successfully)
3. powershell
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"
This also completed successfully.
4. wsreset
5. logging out of my account within the store and logging back in
6. Tried the built in Windows Troubleshooting for the store.

There are others having this problem. I created a thread in the Microsoft community and others have posted but no solution yet. Anyone here want to take a swing at it?
 
Make sure the Windows Firewall is enabled.
Make sure the Windows updates can be downloaded and install by Windows Update.
If you are having issues with installing or updating Store apps in windows 10, it may be caused by an issue with the Store cache.
To solve this problem, you can try clearing the cache for the Store.

1. Click Start Menu.
2. Enter run in the search box, and then click Run.
3. Enter wsreset.exe into Run command box and then click OK.
4. Open Command Prompt as a administrator.
5. Type bitsadmin /reset /allusers command and press Enter key.
6. Type Del /s /q %tmp%\*.* command and press Enter key.

Note
The Windows Store will open after the cache has been cleared.



Re-register the Store app to fix the Windows Store.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

When command finished, you can close the Command Prompt, and try opening the Store again.


If above commands wont resolve the issue then execute below command.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

When command finished, you can close the Command Prompt, and try opening the Store again.
 
FreeBooter said:
Make sure the Windows Firewall is enabled.
Make sure the Windows updates can be downloaded and install by Windows Update.
If you are having issues with installing or updating Store apps in windows 10, it may be caused by an issue with the Store cache.
To solve this problem, you can try clearing the cache for the Store.

1. Click Start Menu.
2. Enter run in the search box, and then click Run.
3. Enter wsreset.exe into Run command box and then click OK.
4. Open Command Prompt as a administrator.
5. Type bitsadmin /reset /allusers command and press Enter key.
6. Type Del /s /q %tmp%\*.* command and press Enter key.

Note
The Windows Store will open after the cache has been cleared.



Re-register the Store app to fix the Windows Store.

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

When command finished, you can close the Command Prompt, and try opening the Store again.


If above commands wont resolve the issue then execute below command.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

When command finished, you can close the Command Prompt, and try opening the Store again.
Click to expand...

Like I said, I've tried wsreset before, but I tried again.

Then I ran the bitsadmin command in an elevated command prompt and got this:
C:\WINDOWS\system32>bitsadmin /reset /allusers

BITSADMIN version 3.0 [ 7.8.10586 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.

BITSAdmin is deprecated and is not guaranteed to be available in future versions of Windows.
Administrative tools for the BITS service are now provided by BITS PowerShell cmdlets.

Unable to cancel {E3A02028-9FBE-4882-8480-FA203EC59C65}.
0 out of 1 jobs canceled.

Then I ran the delete command like you said and it deleted a bunch of files.

Then I tried the powershell command as you suggested and got this:
C:\WINDOWS\system32>powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML
Add-AppxPackage : Cannot find path 'C:\WINDOWS\WinStore\AppxManifest.XML' because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\Win ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\WinStore\AppxManifest.XML:String) [Add-App
xPackage], ItemNotFoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPac
kageCommand


It's still broken. Now what?
 
For what it's worth, I don't think it's a problem with the store itself. I added another Microsoft account to my "family" via Settings:Accounts:Family & Other Users, and that new user was able to use the store to download and update apps without issue. I think the problem lies in my main account on the PC and/or how the store app interacts with that account.
 
FreeBooter said:
I understand if the issue no longer exist in a another Windows user account then your user account is corrupted. You can create yourself a new user account and copy your files to that account. Click below link to learn how to transfer corrupted user profile to new user account profile.

Transfer Corrupt User Profile to New User Profile
How to fix a corrupt user profile in Windows - How-To - PC Advisor
Click to expand...


I created a new account, deleted my old account, and then associated my Microsoft account with the new PC account. This appears to have fixed the issue. I will report back if the problem comes back.
 

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