Windows 10 Home Update Issues with Corruption of Configuration Registry

theredminnow · Dec 27, 2019

@softwaremaniac

I pray that someone can help me with these issues I am having. I have spoken to several Microsoft techs and all have seemed to offer decent solutions but none of them have resolved my issue.

I have been trying to update Windows since around September of this year. I am currently running Windows 10 Home, Version 1803, as I have not been able to update. I was taken to a prompt by a tech last night: sfc/ scannow which could not run due to an issue. But another prompt DISM something or another said I had a corruption in my configuration registry database. One tech also send me ISO files of versions 1809 and 1909 in which I downloaded but failed to install due to an issue involving a failure to MIGRATE_DATA.

I tried to download an app last night on the computer and it also said that the configuration registry database was corrupt. I currently live in Europe, working from America. I do not really have the option for a fresh reboot of Windows 10, starting from scratch as I rely on this computer everyday for work. Any way someone can help me update to the newest version of Windows and correct these issues with my configuration registry database?

Sysnative Windows Update · Dec 27, 2019

Hello and welcome!

Can you tell me the name of the app you tried to install and your Windows version (1909?)

theredminnow · Dec 27, 2019

Windows Version 1803, the app was a VPN, NordVPN to be exact

theredminnow · Dec 27, 2019

I have been online with a tech now, that says they suggest a custom installation of Windows

Sysnative Windows Update · Dec 27, 2019

I believe this can be fixed. I'm setting up a specialized environment and will get back to you tonight.

theredminnow · Dec 27, 2019

ok thank you friend

Sysnative Windows Update · Dec 27, 2019

Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download DRIVERS.ZIP and save to your desktop.
Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
Now we have the DRIVERS file that we will be using to replace your current one.
Navigate to C:\Windows\System32\config
Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
Note: If you get an error that the file is in use, reboot your computer and then try again.
Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

theredminnow · Dec 27, 2019

Great. Done. Now what?

Sysnative Windows Update · Dec 27, 2019

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

theredminnow · Dec 27, 2019

SFC Scan said "Windows Resource Protection could not perform the requested operation". Do I continue to the next step?

Sysnative Windows Update · Dec 27, 2019

theredminnow · Dec 27, 2019

Sysnative Windows Update · Dec 27, 2019

I see the issue:

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or SendSpace and then just provide the link in your reply.

theredminnow · Dec 27, 2019

components.zip

Sysnative Windows Update · Dec 27, 2019

Yes, I have confirmed the issue. The COMPONENTS hive is corrupt beyond repair and the only way to repair it is to perform a Repair install of your OS.

Unless you have an earlier backup, I can't help you.

theredminnow · Dec 27, 2019

I have tried to perform a Repair Install of the OS and it failed. Just as the update ISOs did when the tech sent them to me. How do I check to see if I have a backup of the OS?

Sysnative Windows Update · Dec 27, 2019

Well, they would usually be located on a separate partition or another disk.

theredminnow · Dec 27, 2019

Ok. So what do you recommend I do? And how did this problem happen, in order to prevent it in the future?

Sysnative Windows Update · Dec 27, 2019

A clean installation of your operating system.

As I do not know what was done to the system, I cannot comment on the cause, but this does not happen in normal circumstances. Ensure that your HDD is healthy and with no bad sectors before you reinstall.

Windows 10 Home Update Issues with Corruption of Configuration Registry

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