Windows 10 failed update - KB4512578

Brendan004

Contributor
Joined
Oct 1, 2019
Posts
43
Hello! I've got a new Windows 10 upgraded OS (thanks to you guys). It's running clean but there's an update that is not installing. It is KB4512578 and the error is 0x800f0922. Thanks in advance for any help you can provide!
 
Hello and welcome!

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 

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