Windows 10 Event viewer log

Hello, after some research I have found two methods that may be able to fix your issue. One is primarily a workaround and the other is a method that will possibly fix the issue.

Method #1:

  • Press Windows Key + R and select Command Prompt and run it as administrator.
  • Stop the following services, with the commands:
    • Windows Update Services = net stop wuauserv
    • Cryptographic = net stop cryptSvc
    • BITS = net stop bits
    • MSI Installer = net stop msiserver

Rename the SoftwareDistribution and Catroot2 folder by running the following commands via Command Prompt:
  • SoftwareDistribution = ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
  • Catroot2 = ren C:\Windows\System32\catroot2 Catroot2.old

Now we are going to start the services back again using the following commands via Command Prompt:
  • Windows Update Service = net start wuauserv
  • Cryptographic = net start cryptSvc
  • BITS = net start bits
  • MSI Installer = net start msiserver

Method #2: (Works with same issue on Windows 8.1, I'm pretty sure it may work on Windows 10 too)
  • Control Panel > Search for "Device Installation" > Click on 'Change Device and Installation Settings'
  • Check the option that says 'No let me choose what to do'
  • Then make sure this is also checked: Never install driver software from Windows Update
  • Then make sure this is unchecked: Automatically get the device app and info provided by your device manufacture

If the above methods doesn't work please post back here so I or someone else can further assist you with the issue.
 
Hi Maximum,
I followed your instructions and Metadata staging error for container0x80070490 has not reoccurred but am now getting new error Microsoft security client OOBE stopped due to error 0x000000D. Advice please,

Thank you
neil
 
Hi Maximum,
I followed your instructions and Metadata staging error for container0x80070490 has not reoccurred but am now getting new error Microsoft security client OOBE stopped due to error 0x000000D. Advice please,

Thank you
neil

Hey, I am glad the first issue has been fixed, here is the fix for the second issue:
  • Delete this file: C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl
  • Empty Recycle Bin
  • Reboot the system

(Make sure you have hidden files and folders enabled)

Option #2: (Backup Option/Method...)

  • Open Regedit and delete the following registry keys:
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\WMI\Autologger\Microsoft Security Client OOBE
    • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\WMI\Autologger\Microsoft Security Client OOBE
    • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\WMI\Autologger\Microsoft Security Client OOBE
 
Hi Maximum,
Followed your instructions did not find MSE Client OOBE on controlSet 001 and there is No controlSet 002. However the error has not reappeared,

Thanks for your help much appreciated,

Neil
 

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