Windows 10 - ERROR_SXS_COMPONENT_STORE_CORRUPT can't install cumulative patch

[ibon]

Hello,

Can you please help me with this problem... when i try to install last update of W10, it stop and after try SFC and DISM, no lucky.
it get component corruption but can't solve it.

CBS Failed to begin deployment uninstallation for Update: 4493470-10424_neutral [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
CBS Failed to execute item[0] in Package: Package_5355_for_KB4493470~31bf3856ad364e35~amd64~~10.0.1.5, Update: 4493470-10424_neutral [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
CBS Failed to execute execution update. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
CBS Failed to execute execution package: Package_5355_for_KB4493470~31bf3856ad364e35~amd64~~10.0.1.5 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
CBS Failed to prepare execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

thanks in advance

 

[ibon]

(p) CSI Manifest Corrupt amd64_1eabd4e189b49671b588fcff30f6ac9c_31bf3856ad364e35_10.0.14393.2879_none_b2cd672989935232
Repair failed: Missing replacement manifest.
(p) CSI Payload Corrupt amd64_microsoft-windows-c..eactivecat1.cortana_31bf3856ad364e35_10.0.14393.2339_none_98ac4d58c30a05ca\GuiFormImage.xbf
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\bing.ico
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\Windows Feed Discovered.wav
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\ieUnatt.exe
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\Windows Navigation Start.wav
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\Windows Pop-up Blocked.wav
Repair failed: Missing replacement payload.
(p) CSI Payload Corrupt amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.0.14393.2007_none_e8e122619dffb83a\Windows Information Bar.wav
Repair failed: Missing replacement payload.

 

[ibon]

cannot repair member file [l:16]'GuiFormImage.xbf' of Microsoft-Windows-Cortana.Desktop.AppxMain.Views.ReactiveCat1.Cortana, version 10.0.14393.2339, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
Info CSI 00001be7 [SR] Cannot repair member file [l:16]'GuiFormImage.xbf' of Microsoft-Windows-Cortana.Desktop.AppxMain.Views.ReactiveCat1.Cortana, version 10.0.14393.2339, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, file is missing
Info CSI 00001be8 [SR] This component was referenced by [l:80]'Package_4772_for_KB4493470~31bf3856ad364e35~amd64~~10.0.1.5.4493470-9589_neutral'

 

[Maxstar]

Hi and welcome to Sysnative,


Step 1. Export SBS (SideBySide) hive

• Click on the Start button and type regedit
• When you see regedit on the list, right-click on it and select Run as administrator.
• When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
  

  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide

• Once selected, click File > Export....
• Change the Save as type: to Registry Hive Files (*.*).
  
  
  
  
  
• Name this file SideBySide (with no file extension) and save it to your Desktop.
• Right-click on the saved file and choose Send > Compressed (zipped) Folder.
• Attach the .ZIP file to your next post.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Step 2.Upload your COMPONENTS hive.

• Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
• Please copy this file to your desktop.
• Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
• Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
• If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

 

[ibon]

COMPONENTS.zip and 1 more file

thanks

 

[Maxstar]

Hi,

Step 1. Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

• Save any work you have open, and close all programs.
• Download the attachment SFCFix.zip and save it to your desktop.
• Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

• SFCFix will launch, let it complete.
• Once done, a file will appear on your desktop, called SFCFix.txt.
• Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the computer and run the System File Checker again.

• Click the Start button and in the search box, type Command Prompt
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, and press enter.
  

  sfc /scannow

• Wait for this to finish before you continue
• Now copy and paste the following command into it, and press enter.
  

  copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

  This command will create cbs.txt on your Desktop. Zip this file and attach the zipped cbs.txt to your next post.

 

[ibon]

Here the files!! :)

 

[Maxstar]

Hi,

SFC has repaired several files, please run sfc /scannow again and let me know the result.

 

[ibon]

ALL IS OK!!! super thank you!! SFC 100% OK

 

[Maxstar]

Hi,

Your welcome, glad to hear that all is ok now!

But you are still using Windows 10 1607 (Redstone 1). Is this an LTSB version with extended support?

 

[ibon]

Right, is it bad?

 

[Maxstar]

Hi,

The mainstream support for Windows 10 1607 (LTSB) ended on 12 October 2021.
The extended support for Windows 10 1607 (LTSB) runs till 13 October 2026.

If you want to upgrade to the latest version you can perform the following.

Windows 10 Upgrade
The steps below will upgrade the operating system, without removing any file or program. But make always a backup of all your important data, or make a complete system image!
See this guide: how to make a complete image of your systemdrive.

• Go to this Microsoft page and under the title Create Windows 10 installation media press on Download tool now.
• Save the tool on your Desktop and double click to run it.
• On the License terms page, if you accept the license terms, select Accept.
• On the What do you want to do page, select Create installation media (USB....) and then select Next.
• Choose the ISO file option. Once the download is complete, right click the ISO and select the option Mount.
• Open the Windows File Explorer and open mounted ISO, and run the setup.exe file.
• Follow the instructions and click on the option Change what to keep.
• Select the option Keep personal files and apps and click next.
• Windows Setup will now start upgrade installation.