Windows 10 can't update anymore

Hi and welcome to Sysnative,

Step 1. Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.


Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.
Code: 
DISM /online /cleanup-image /RestoreHealth
 

Attachments

Hello and thank you in advance!
The DISM command completed without any errors, but the update procedure still gives problems: it downloads and installs up to 100%, but then returns a download error 0x80073701

What's next?

Thank you very much for your work!
 

Attachments

Hi,

Please attach a new copy of the latest CBS logs.

  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
Upload your COMPONENTS hive.
  • Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
Multiple registry keys are missing, here's the first fix.

Download
56f31e53c97da-SFCFix.PNG
SFCFix and save it to your desktop.
Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFixScript.txt and save it to your desktop.
  • Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.
62151e1bebac4-SFCFix-Txt-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.
 

Attachments

Unfortunately, the SFCFixScript failed. Please reboot the system and run SFCFix with the attached script again and post the result. Don't try to update yet.
 
It failed again, I will try to repair the COMPONENTS hive manually, but this may take some time.
 
Step 1. Replace Components Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download COMPONENTS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the COMPONENTS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Components folder on your desktop and paste it into C:\Windows\System32\config

Step 2. Reboot the system and run
61f7aba7309a1-ComponentsScanner_Icon.png
ComponentsScanner again.
  • Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
  • Follow the on-screen instructions.
  • Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
  • Post the logfile ComponentsScanner.txt as attachment into your next reply.
 

Attachments

Please attempt to update first and see what happens, maybe it will bypass the latest warnings in the ComponentsScanner log.
 
Tried twice and got two different errors: 0x80070002 and 0x80073712. Should I try once more?
 
Hi,

Upload a copy of the CBS folder
  • Open Windows Explorer and browse to the C:\Windows\Logs folder.
  • Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
618e949e09fef-CBS-Folder.png

  • Attach the file CBS.zip to your next reply.
 
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