[SOLVED] Windows 10 Can't install Updates, Reset Windows, nor Reinstall via Media Creation tool

snake1029

snake1029

Member
Joined
Jun 7, 2024
Posts
12
I have tried a lot for the past 72 hours. Can't even do a windows reset, no updates, no install Windows 10 again via Media Creation. Also, I can't mount the Windows 10 iso after it's been created in Media Creation tool. Windows takes about 3 mins before throwing an error that the iso mount failed. If I try to do updates, they hit 0% on restart and then windows says "undoing changes."

I'm new to asking for help, so I am sorry if I miss something relevant. I appreciate any and all help with this! Thank you!
 

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Hi and welcome to Sysnative,

Upload your DRIVERS Hive
  • Navigate to C:\Windows\System32\config and locate the DRIVERS file.
  • Please copy this file to your desktop.
  • Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
  • Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named DRIVERS.ZIP on your desktop.
  • If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.
 
The file is a copy of the drivers folder, please provide the DRIVERS hive file from this directory C:\Windows\System32\config
 
Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

Afterwards reboot the system and attempt to update again. If it fails attach a new copy of the CBS logs and the Setupapi.dev.log.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 

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Please attach also the latest CBS logs, but what do you mean by a black screen?
 
The windows updates screen was black/blank without any updates showing so I shutdown again. Currently rebooting and it looks like something may have happened as the “cleanup” on booting took a little while. Pulled up the updates screen and it’s showing some pending installs now. CBS logs attached.
 

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OK. They failed to install. Window stated on reboot, "undoing changes" CBS attached.
 

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Rich (BB code): 
2024-06-08 10:15:17, Error                 CBS    Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070003 - ERROR_PATH_NOT_FOUND]
2024-06-08 10:15:17, Info                  CBS    Startup: Rolling back KTM, because drivers failed.

Please attach a new copy of the following logfile.

Upload the setupapi.dev.log file
  • Open Windows Explorer and browse to the C:\Windows\INF folder.
  • Right-click on the file setupapi.dev.log and choose Send to > Compressed (zipped) folder.
  • Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
  • Click on the Yes button here.
657716925b62b-setup-api-dev-folder.png

  • Attach the file setupapi.dev.zip in your next reply.
 
Updated log attached.

Also, I have a controller that was working fine until a few days ago when all of these issues started happening. I try plugging it in now and the drivers won't install. Don't know if that helps, but I was hoping this would solve the issues.
 

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Please do the following first.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Reboot the system and attempt to update again. If it fails attach a new copy of the CBS logs and the Setupapi.dev.log.
 

Attachments

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.
  • Save any work you have open, and close all programs.
  • Download the attachment SFCFix.zip and save it to your desktop.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
650c22f99662d-6190d993a26f3-SFCFix-Zip-Eng.gif

  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Post the logfile (SFCFix.txt) as attachment in your next reply.

Reboot the system and attempt to update again. If it fails attach a new copy of the CBS logs and the Setupapi.dev.log.
 

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I can't thank you enough. Seriously a wizard. Controller is working now too. One update installed and windows says I'm up to date... Thank you so much. This was driving me crazy.
 
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