[SOLVED] Windows 10: Can't install update KB3081438

paperluca

Member
Joined
Aug 17, 2015
Posts
6
Thank you in advance for your help and sorry for my English and for what will follow, I'll try my best to translate whichever message my PC gives me in English, since I'm using my native language, for it.
So...

Windows 10 Pro 64x
Intel i7-2620M
8GB Ram
GT 520M

About 3 weeks ago I updated to Win10 from 8.1.
Recently nVidia notified me that update 355.60 was out, I tried installed it, but it failed saying I needed to update the Intel driver, I tried to look for new driver for Intel and discovered that was Windows Update in charge for Intel's driver, which lead me to check if there were some updates I neglected and discovered that there were a couple of updates available, the update KB3081438 and "Microsoft - Game Devices, Other hardware - XBOX 360 Controller For Windows.", so I tried installing them, but every time I restart the PC I get the "Preparing for configuring Windows" that turns into "Configuring Windows Updates", which gets to 0% and never increases, so it proceeds to restart and then I get the message "Failure configuring Windows updates. Reverting changes.". This every single time I try to complete the updates restarting.
In the past days I tried to solve this problem on my own, obviously without success, I ran the Windows Update's troubleshooter, which every time gives me the same error "Service registration is missing or corrupt" with the ticked "Solved" even though I get the same error every time I run the troubleshooter after restarting or starting the PC. I'll attach the log I get in the end.
Two other things worth mentioning, maybe, are that I used the tweaking repair program in an attempt to solve the issue and that every time I leave the PC turned off for at least a bit of time, when starting it up, I always get the message that is impossible to connect to the network and I need to insert my password again, even though the connection is available and if it isn't I can't access even with the right password. Note, I don't get asked the password, as I shouldn't be, when I restart the PC or when I shut it off and then start it up after short periods of time.
P.S. Trying to manually install the update changes nothing, I get the same error.

This is the log I get using SFCFix

SFCFix version 2.4.5.0 by niemiro.
Start time: 2015-08-17 18:34:22.856
Microsoft Windows 8.1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 2.4.5.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2015-08-17 19:21:44.045
----------------------EOF-----------------------

I hope I explained myself well enough, if I was not clear, if there are question or whatever, just ask. I'll try my best to be as clear as possible.

This is the log of the Win Update Troubleshooter
https://onedrive.live.com/redir?res...5526&authkey=!AMioetgFbF5PV0Y&ithint=file,log
 
Looks like that's the entire drivers folder in C:\Windows\System32.

I'll need the Drivers file in C:\Windows\System32\Config\
It should be relatively small, the file is about 5MB on my machine.
 
Step 1 - Replace Drivers Hive Manually

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download DRIVERS.ZIP and save to your desktop.
  2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
  3. Now we have the DRIVERS file that we will be using to replace your current one.
  4. Navigate to C:\Windows\System32\config
  5. Right-click on the current DRIVERS file and select rename. Rename it to DRIVERS.bad.
    Note: If you get an error that the file is in use, reboot your computer and then try again.
  6. Take the file from the Drivers folder on your desktop and paste it into C:\Windows\System32\config

View attachment DRIVERS.zip

Step 2 - DISM /RestoreHealth Scan

  1. Right-click on the Start
    w8start.png
    button and select Command Prompt (Admin)
  2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter

    Dism /Online /Cleanup-Image /RestoreHealth

  3. When DISM finishes scanning your component store, zip up and attach your CBS log to your next post:

    C:\Windows\Logs\CBS\CBS.log
 
Looks good :)

Check for Windows Updates and try installing one.
If it fails, include the KB# error code and CBS.log
 
Thank you very much, I was finally able to complete all my updates and now everything seems to be fine.
I was about to lose hope, so I cannot express my gratitude enough. I will speak about this place to all my friends in need. Thank you once again.
 
Glad to hear Windows Updates are working now :thumbsup2:

I'll mark the thread as solved, post back if you encounter any problems.
 

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