Windows 10, BOSD, Please Help!

N

nenik

Member
Joined
Apr 11, 2017
Posts
8
Hello All, I keep getting this bsod almost every day and it happens randomly when I'm playing games or just browsing internet.


OS - Windows 10 Version 1607 x64
BIOS - 3301
Age of OS - 1 Year

CPU - i7 6700k
Video Card - MSI GTX 970
Motherboard - Asus Z 170-E
Power Supply - RM 850x
Storage - 1TB Hitachi HDT721010SLA360(SATA) and Samsung MZHPV256HDGL(m2/ssd)


Please Help :noidea:
 

Attachments

It's difficult to find patterns with only one .dmp file; please refrain from cleaning your files with software like ccleaner or even the Windows disk cleanup tools until we have finished helping you with your crashes.

Your one crash blames Memory Corruption with your display card drivers on the stack.


Run the following diagnostics:

 
hello writhziden,

I did the furmark test, 25 min, temperature was not higher than 71 °. Memtest was run by me already 3-4 times for 4h-6h. No errors were found.

It is important that I have two Ram 8gb each. With 16gb the error openers. The slots can not be broken, because I have exchanged motherboard.

RAM: Crucial CT8G4DFD8213.C16FAD11
 
So, I have today additional second Ram put in and recently freezes the PC with a sound. It was not a Bluescreen.

error.JPG

Please check it!
 
nenik said:
hello writhziden,

I did the furmark test, 25 min, temperature was not higher than 71 °. Memtest was run by me already 3-4 times for 4h-6h. No errors were found.

It is important that I have two Ram 8gb each. With 16gb the error openers. The slots can not be broken, because I have exchanged motherboard.

RAM: Crucial CT8G4DFD8213.C16FAD11
Click to expand...

If having both memory modules installed causes errors, I would recommend contacting Crucial and getting a replacement set of RAM.

nenik said:
So, I have today additional second Ram put in and recently freezes the PC with a sound. It was not a Bluescreen.

View attachment 25573

Please check it!
Click to expand...
Check your Reliability Monitor for critical events that occurred at the time of the crash (Reliability History):
  1. Press Windows + S
  2. Type Reliability History
  3. Click on View reliability history (Control panel)
Critical events show up as red circles with a white x inside. We are looking primarily for Timeout Detection and Recovery (TDR) events.
 
Hallo writhziden,


Thanks for reply!


Before that, I had this RAM: Kingston HyperX Savage 16GB DDR4 Kit (2x8) 2400MHz CL12 Dimm XMP Black


I already exchanged the video card, power supply, RAM, Motherboard, the problem was not solved.


Please, check the images.


Am 4.11.2017 war ein bluescreen. Mostly freezes the PC, I get no bluescreen.


Where is this: Windows was not properly shut down. It means that I have the PC by pressing Power button off because the pc freezes.




When I press "Check for a solution". Then show me a window: No new solutions found - When solution are available, they will appear in Security and Maintenance.




a.jpgb.jpgc.jpgd.jpg

Nenik
 
So at the time of the hang...
1. Does the mouse respond?
2. Does the keyboard respond? Num Lock toggle the LED?
3. Does system respond to pings
4. Are default admin shares accessable?
5. Can you RDP to the system?

Based on that if this is a soft hang in order to troublshoot the issue you need at least a kernel dump and instead of hardpowering the system generate an NMI dump and the MEMORY.DMP file is what we would want to look at.

Configure Windows NMI dump settings in an elevated
command prompt

  • wmic RECOVEROS set DebugInfoType = 2

Crash on Control+Scroll+Scroll


  • Enable NMI dump in Windows
REG ADD HKLM\System\CurrentControlSet\Control\CrashControl /v NMICrashDump /t REG_DWORD /d 1

  • Use for USB keyboards
REG ADD HKLM\System\CurrentControlSet\Services\kbdhid\parameters /v CrashOnCtrlScroll /t REG_DWORD /d 0x01

  • Use for PS2 Keyboards
REG ADD HKLM\System\CurrentControlSet\Services\i8042prt\Parameters /v CrashOnCtrlScroll /t REG_DWORD /d 0x01

However to save everyone time
1. Ensure that you are on the latest CU/Rollup and fully patched.
2. Remove any 3rd party filter drivers
3. If you are overclocking anything stop
 
Hello invalid,

Thanks for reply!


1)2) At the time of the hang, the mouse and keyboard do not respond.


3) What do you mean? This...? check the images.


4) Yes!


5) No! Do you want to connect to my computer? We can do it using the teamviewer program.






I only have one dump file and you can check it.


I did not overclock cpu, videocard and ram.
ab.JPGac.JPG

Nenik
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top