Hi,
I have been unable to get into Windows 10 for about 10 days now. I can't give any specifics of the OS, because I don't know how to find that info without being logged on to the computer. I think it is just on Windows 10 Home 64 bit, but it could be Pro. It is on a Samsung SSD.
I'm not 100% sure how the problem started. I had been using the computer with no issues and left the room for about 30 minutes, when I came back it was on a black screen where a window that says "Press Ctrl-Alt-Del to Unlock" flashes 7 times, then goes black flashes 7 times and loops. If I move the mouse, the arrow icon will show up and I can move it around, but after the 7 flash loop it will go back to the center of the screen. I think the window says "LogonUI.exe" at the top, but it is really hard to tell.
Pressing ctrl-alt-del does nothing. The only key I have found that has any impact is F11, and all it does is make the flashing window fullscreen.
I had a spare hard drive, so I was able to put in a fresh version of window on that, boot up my computer and copy over all the files on the other drive. However, a day or so later, that fresh installation of Windows got stuck in an Update loop and will no longer boot up. I am now on my 2nd fresh install, and it also almost got stuck in an Update loop, but it was able to rollback the update on its own, and I have since turned off automatic updates.
Other than not being able to log in, the only other strange thing I noticed about original hard drive was that a file Hibernate.sys was taking up almost 20gb, leaving the partition with Windows on it with only a few 100 MBs. I was able to get that turned off with command prompts, but the freed space did not help. I had never had this space issue before, so I'm not sure if something flipped the hibernate option on, or if it
Things I have tried on the original hard drive/installation:
- Automatic Startup Repair fails
- I cannot load in Safe Mode. It just gives me a black screen with a mouse arrow (no flashing window)
- Chkdsk doesn't show any errors
- SFC /scannow won't work. It will show:
Beginning system scan. This process will take some time.
Verification 100% complete.
Windows Resource Protection could not perform the requested operation
- DISM also fails. It will quickly get to about 5% and then show "The WOF driver encountered a corruption in the compressed file's Resource Table"
- Using the "reset you PC" option in the startup Troubleshoot menu will fail if I try to keep my user files. It will get to about 50% and then undo changes. I have not tried a full reset, because that is what I am trying to avoid, especially since I have had issues with the clean window installs.
- Trying to roll back windows updates also does not work. System just says it is unable to go back.
I can get logs if you need them; I just don't want to put up too much irrelevant info.
Thanks for any help!
