Windows 10 1909 Failed to install KB4522355 and show code 0x80070003

Salaminnn

Salaminnn

Member
Joined
Oct 25, 2019
Posts
9
Hello,

I have been trying to install update KB4522355 via Windows update, but every time i restart it always stuck on 7% and restart and it cause windows to undoing the update and show code 0x80070003 . I have been trying to sfc /scannow, try to delete SoftwareDistribution but it never work for me. Here is my CBS, thanks
 

Attachments

Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
 
softwaremaniac said:
Please do the following:

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try updating the system just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
i3yiUac.png


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and provide the link to the LogFile.PML file as well as your CBS.log Examples of services to upload to are Dropbox or OneDrive or SendSpace.
Click to expand...

Here is the log before restart LOG
 
Ah, the system reboots and then fails.

Okay, time for plan B:

Please create another user account called Test, give it administrator privileges, log into it and retry the update from there.
 
Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
 
softwaremaniac said:
Please do the following:

Step#1 - FRST Scan

1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Right-click FRST64.exe and click Run as Administrator to run it as administrator. When the tool opens, click Yes to disclaimer.
3. Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running (if not already checked).
4. Press Scan button.
5. It will produce a log called FRST.txt in the same directory the tool is run from (which should now be the desktop)
6. Please attach the log back here.
7. Another log (Addition.txt - also located in the same directory as FRST64.exe) will be generated Please also attach that along with the FRST.txt in your reply.
Click to expand...
Here is the log
 

Attachments

Thanks. While I review the logs, please do the following:

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check only the following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt the update again.
 
softwaremaniac said:
Thanks. While I review the logs, please do the following:

Restart Windows in Safe Mode w/networking.

Download Windows Repair (All-in-One) Portable


  • Extract the tweaking.com_windows_repair_aio.zip to c:\Windows\TEMP the zip will extract to a folder called Tweaking.com - Windows Repair
  • Execute the file Repair_Windows.exe from the Tweaking.com - Windows Repair folder, accept the Security warning and the EULA
  • Click the button Jump To Repairs
  • Click the Open Repairs button to access the following screen:
    WindowsRepair.png
  • Click the box All Repairs to uncheck all the boxes
  • Check onlythe following boxes:
    • 16 - Repair Windows Updates
  • Check the box Restart/Shutdown System When Finished > Restart System
  • Click the Start Repairs button
  • When the system reboots, attempt the update again.
Click to expand...
doesn't work too 😔
 
GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
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