Buffaloguy
Contributor
I have a new Dell desktop running Windows 10 Pro(build 17134) and am having a difficult time with this upgrade. According to Dell, this unit has been tested with the 1809 upgrade. It consistently fails at around 70% installed. It stops with the error as noted above. It does not freeze, just stops. I have tried the following:
All drivers have been updated
All Windows updates have been applied successfully except 1809
Ran SFC – no issues
Ran DSIM – no issues
Ran troubleshooter for windows update - after each failed update attempt it fixes the following issues:
Potential windows database error and windows update component repaired
I have tried to upgrade using the update settings in Windows, with the Upgrade Assistant and with the media creation tool, - all with the same result.
I have run various software and hardware diagnostics and everything check out clean.
I have tried a number of the suggestions on the Microsoft forums all to no avail.
I would be grateful for any further troubleshooting ideas. I am trying to avoid a clean install. Thank you.
PS I have two much older Dell units which upgraded without any issues
All drivers have been updated
All Windows updates have been applied successfully except 1809
Ran SFC – no issues
Ran DSIM – no issues
Ran troubleshooter for windows update - after each failed update attempt it fixes the following issues:
Potential windows database error and windows update component repaired
I have tried to upgrade using the update settings in Windows, with the Upgrade Assistant and with the media creation tool, - all with the same result.
I have run various software and hardware diagnostics and everything check out clean.
I have tried a number of the suggestions on the Microsoft forums all to no avail.
I would be grateful for any further troubleshooting ideas. I am trying to avoid a clean install. Thank you.
PS I have two much older Dell units which upgraded without any issues