[SOLVED] Window 7 Ultimate Can't Do Microsoft Updates. Help!

F

FOF

Contributor
Joined
Mar 19, 2021
Posts
110
Location
Arvada, CO USA
I have been having trouble with Microsoft updates for several months now. Finally decided I needed to fix it. Tried many Microsoft solutions then started looking at CBS and DISM logs. I noticed many corruptions, missing manifest files, and so on. While looking up how to fix manifest files, I found your forum. I tried your SFCFix tool, but it did not solve the problems, so I am sending the results you requested to help.

The CBS file when zipped was too big. So, as you request, I have created a link. This is to our own site's FTP. I hope that is acceptable.

https://fofcom.com/ftp/wl/?id=BXKdtqDPp0FZHwqZAFmqIvvI2XKf2FAN

Second, here is the script from the SFCFix run.

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-03-19 15:38:57.192
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
WARNING: Failed to get store name from identity name with return code 2 for component NetFx-ASPNET_WP_EXE and file aspnet_wp.exe. File is reported as corrupt by SFC.
CORRUPT: aspnet_wp.exe of component NetFx-ASPNET_WP_EXE.

WARNING: Failed to get store name from identity name with return code 2 for component NetFx-WEB_ENGINE_DLL and file webengine.dll. File is reported as corrupt by SFC.
CORRUPT: webengine.dll of component NetFx-WEB_ENGINE_DLL.

CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-virtualpc-vmsal_31bf3856ad364e35_7.1.7601.17514_none_4ae9ae9bb3d066b4\vmsal.exe
CORRUPT: C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed\mscordacwks.dll
CORRUPT: C:\Windows\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll
CORRUPT: C:\Windows\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9\ehshell.dll

SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 37
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 82
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-03-19 15:45:56.960
----------------------EOF-----------------------

I hope you can help. But even if it turns out you can't, I think your forum is very impressive. I am glad I found it. And I can't imagine I won't be back.

Thanks again,

Rod Wolford
FOF Communications
 
Hello and welcome,

Follow the instructions below please.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the file SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the
    myjIXnC.png
    SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.

Step 2:
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.
  1. Download SURT for your system. (Windows 7 SP1 x64)
  2. Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
  3. On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
  4. Attach this log to your next reply.
Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)
 
Peter,

As requested, I have attached the CheckSUR.log. Unfortunately, it still shows errors. Also as requested I have pasted the contents of SFCFix.txt below. When I first looked through the SFCfix.txt file and saw the successes, I was feeling pretty good. But on reviewing the CheckSUR.log, I see still 66 errors. So, not out of the woods yet! If there is anything else you need, please let me know. Thanks very much for your quick response.

Regards,

Rod Wolford
FOF Communications

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-03-20 10:54:12.055
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\Rodney\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll
Successfully took permissions for file or folder C:\Windows\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD
Successfully took permissions for file or folder C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages
Successfully took permissions for file or folder C:\Windows\servicing\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum
Successfully took permissions for file or folder C:\Windows\servicing\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat

Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll to C:\Windows\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9\ehshell.dll to C:\Windows\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9\ehshell.dll.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed\mscordacwks.dll to C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed\mscordacwks.dll.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD to C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum to C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_117_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_1_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_1_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_1_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_1_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\servicing\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\servicing\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_39_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_39_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_39_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_39_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_40_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_40_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_40_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_40_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_41_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_41_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_41_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_41_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.16.0.cat to C:\Windows\servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.16.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.16.0.mum to C:\Windows\servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.16.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat to C:\Windows\servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum to C:\Windows\servicing\packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.16.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB3102429_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3102429_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB3102429_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3102429_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\Package_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\Rodney\AppData\Local\niemiro\Archive\packages\Package_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\Package_for_KB3102429~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully restored ownership for C:\Windows\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll
Successfully restored permissions on C:\Windows\winsxs\x86_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_ff7e636bc386d1f3\mscordacwks.dll
Successfully restored ownership for C:\Windows\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9
Successfully restored permissions on C:\Windows\winsxs\msil_ehshell_31bf3856ad364e35_6.1.7601.19061_none_8d647652a00996a9
Successfully restored ownership for C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed
Successfully restored permissions on C:\Windows\winsxs\amd64_netfx-mscordacwks_b03f5f7f11d50a3a_6.1.7601.18529_none_b7d12c94af0aa8ed
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-i..e-trigramdictionary_31bf3856ad364e35_6.1.7600.16385_none_12d6b2e3587e9b12\PINTLGT.IMD
Successfully restored ownership for C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully restored ownership for C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully restored permissions on C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.cat
Successfully restored ownership for C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully restored permissions on C:\Windows\servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
Successfully restored ownership for C:\Windows\servicing\packages
Successfully restored permissions on C:\Windows\servicing\packages
Successfully restored ownership for C:\Windows\servicing\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored permissions on C:\Windows\servicing\packages\package_2_for_kb3046017~31bf3856ad364e35~amd64~~6.1.1.1.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_38_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully restored ownership for C:\Windows\servicing\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum
Successfully restored permissions on C:\Windows\servicing\packages\Package_39_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.mum
Successfully restored ownership for C:\Windows\servicing\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat
Successfully restored permissions on C:\Windows\servicing\packages\Package_60_for_KB3071756~31bf3856ad364e35~amd64~~6.1.1.2.cat
PowerCopy:: directive completed successfully.
 

Attachments

Please be patient.

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Peter,

Oh, I am very patient and I see the progress! Attached are the two files you requested. The CheckSur.log is down to 7 errors. I am enjoying watching this all unfold in a very systematic manner. As I have already said, the work of your group is nothing short of phenomenal. Thanks again and I look forward to your next tranch.

Regards,

Rod
FOF Communications
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Step 1:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Attach that file to your next reply.

Step 2:
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 

Attachments

Hi Peter,

Well, I thought this one was going to be it. Unfortunately, not so. Seems CheckSUR is identical to the one from yesterday? Attached are the result files you need.

Regards,

Rod
FOF Communications
 

Attachments

Last edited:
Provide the Software Hive
1. Navigate to C:\Windows\System32\Config and locate the SOFTWARE file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named SOFTWARE.ZIP on your desktop.
4. Upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
5. Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!

Option#2 (only if you are unable to follow the previous instructions)

  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named SOFTWARE.
  • Copy the SOFTWARE file to your Desktop. If the SOFTWARE file does not exist, please fetch it instead from C:\Windows\System32\config\SOFTWARE.
  • Now right-click on the SOFTWARE file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (SOFTWARE.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are FileDropper or One Drive or WeTransfer.
  • Note: Send the downloadlink in a private message as the SOFTWARE hive contains sensitive information!
  • You can close any open windows you have as well as the RegBak program now.
 
Peter,

Have sent the content you requested via private message. The message I am responding to is actually #10, not #8. I am sure this will cause no confusion, but I had to clarify.

Thanks,

Rod
FOF Communications
 
Last edited:
Click on the Start button and typ in the searchbox CMD.
If CMD is listed above, right-click on it and select Run as administrator.
A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
dir c:\Windows\servicing\Packages\Package_for_KB2952664*.* > "%USERPROFILE%\desktop\dirlist.txt"
4. After the command runs there will be a file on your desktop named dirlist.txt.
5. Attach this file to your next reply.
 
Click on the Start button and typ in the searchbox CMD.
If CMD is listed above, right-click on it and select Run as administrator.
A command prompt window will open. Copy and paste the following into the command-prompt and hit enter.
del c:\Windows\servicing\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.* > "%USERPROFILE%\desktop\dellist.txt"
4. After the command runs there will be a file on your desktop named dellist.txt.
5. Attach this file to your next reply.
 
Peter,

Sort of strange. I run the command you provided and I get the message "Could Not Find c:\Windows\servicing\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.*"

However, if I CD to the path C:\Windows\servicing\packages and search "Package_for_KB2952664~*" in my search list I get "Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.cat" and "Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.mum"

I have tried to check carefully for syntax and see no errors. Not sure what this means, but it seems strange.

Regards,

Rod
FOF
 
Sorry, there is a folder missing in the previous command.
Use this command instead:
del c:\Windows\servicing\Packages\Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3.* > "%USERPROFILE%\desktop\dellist.txt"
 
Peter,

Ah, I see it now. the "Packages" folder in your command. However, now another strange event. The dellist.txt file is empty?!

Regards,

Rod
FOF Communications
 
No problem. Did the DEL command run without reporting an error ?
 
Good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log to your next reply.
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top