[SOLVED] [Win8 x64] Driver_IRQLl_not_less_or_equal_(tcpip.sys)

[soysuva]

· OS - Windows 8.1, 8, 7, Vista ? Windows 8 (after I bought the laptop, I upgraded to windows 8.1, but due to some issues I downgraded it back to Windows 8. Since then I've been getting these "driver irql not less or equal (tcpip.sys)" errors.
· x86 (32-bit) or x64 ? 64 bit (x64)
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Windows 8 OS was pre-installed when I bought the laptop
· Age of system (hardware) About 11 months since I remember buying the laptop in August 2013.
· Age of OS installation - have you re-installed the OS? I've recently re-installed(downgraded) the OS yesterday to windows 8 again (6-18-2014) because I forgot to write down the serial key for windows 8.1 after updating.

· CPU:
AMD A4/A6/A8/A10
Richland 32nm Technology
· Video Card:
AMD Radeon HD 8550G
· MotherBoard:
Hewlett-Packard 198B (Socket FT1)
· System Manufacturer:
HP Hewlett-Packard
· Exact model number (if laptop, check label on bottom)
E0M27UA#ABA

· Laptop or Desktop?
Laptop

Health report:
health report

 

[Patrick]

Re: Driver_IRQLl_not_less_or_equal_(tcpip.sys) - Windows 8 (64-bit)

Hi,

All of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bug check.

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

2: kd> k
Child-SP          RetAddr           Call Site
fffff880`1bb4df68 fffff800`ea6f0369 nt!KeBugCheckEx
fffff880`1bb4df70 fffff800`ea6eebe0 nt!KiBugCheckDispatch+0x69
fffff880`1bb4e0b0 fffff880`01bbdac3 nt!KiPageFault+0x260
fffff880`1bb4e240 fffff880`01acc9ee tcpip!WfpProcessOutTransportStackIndication+0xf1fc3
fffff880`1bb4e460 fffff880`01b1444e tcpip!WfpInspectSendNonTcpDatagram+0x15e
fffff880`1bb4e570 fffff880`01b119ba tcpip!IppInspectLocalDatagramsOut+0x4de
fffff880`1bb4e720 fffff880`01acb75f tcpip!IppSendDatagramsCommon+0x3da
fffff880`1bb4e8e0 fffff880`01aca899 tcpip!UdpSendMessagesOnPathCreation+0x90f
fffff880`1bb4ed00 fffff880`01accb14 tcpip!UdpSendMessages+0x259
fffff880`1bb4f110 fffff800`ea732415 tcpip!UdpTlProviderSendMessagesCalloutRoutine+0x15
fffff880`1bb4f140 fffff800`ea733225 nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`1bb4f240 fffff880`01accd00 nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`1bb4f280 fffff880`05cfcbfa tcpip!UdpTlProviderSendMessages+0x70
fffff880`1bb4f300 fffff880`05ce4cd2 afd!AfdFastDatagramSend+0x51a
fffff880`1bb4f460 fffff800`eaadaf5a afd!AfdFastIoDeviceControl+0xcc2
fffff880`1bb4f810 fffff800`eaadbce6 nt!IopXxxControlFile+0x3d9
fffff880`1bb4f9a0 fffff800`ea6f0053 nt!NtDeviceIoControlFile+0x56
fffff880`1bb4fa10 00000000`77722ad2 nt!KiSystemServiceCopyEnd+0x13
00000000`02a2f128 00000000`00000000 0x77722ad2

Various tcpip.sys calls in the stack, something 3rd party is likely causing NETBIOS conflicts.

---

1. AODDriver2.sys is listed and loaded in your modules list which is AMD Overdrive; also in EasyTune6 for Gigabyte motherboard. Known BSOD issues in Win7 & 8.

Please uninstall either software ASAP! If you cannot find either software to uninstall, or it's not installed, please navigate to the following filepath:

C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys and rename AODDriver2.sys to AODDriver.2old and then Restart.

2. Uninstall Malwarebytes PRO ASAP, it's likely causing conflicts.

Regards,

Patrick

 

[soysuva]

Re: Driver_IRQLl_not_less_or_equal_(tcpip.sys) - Windows 8 (64-bit)

Thanks, I think malwarebytes was the cause of it. I haven't got that error again so far after uninstalling malwarebytes (but I can't speak too soon since I'm not sure when the error will appear again).

I will wait a couple of more days to see if I still get the error. If it doesn't, I'll come back and mark this thread as solve. Thanks! :)

 

[Patrick]

Re: Driver_IRQLl_not_less_or_equal_(tcpip.sys) - Windows 8 (64-bit)

My pleasure, I look forward to your update.

Regards,

Patrick