[SOLVED] [Win8.1 x64] Win.Update spinning

D

Dave S

Contributor
Joined
Mar 21, 2016
Posts
345
Location
Weston.Massachusetts
I tried to update windows manually by running windows update. I am running Windows 8.1 I started windows update last evening about 7 PM and it is now about 17 hours later at 12:33 pm. Only 12 things are being updated. The box has 0 KB total, O% Complete. The last successful update was 3/31 and there were many successful previously.

I was going to run SfcFix but it wanted me to close all open programs. I did not do that---- yet. I will wait another 12 hours or so or until I hear from you guys. I am going to donate now
 
Re: Winows update spinning on windows 8.1 computer

Windows update froze after about 20 or so hours. I could not shut off with the power button. I unplugged and then replugged and rebooted. I ran windows update check for updates and again got 9 imp and 5 optional-- this is good. I closed out. I ran SFCfix. Stage 1 failed 2017-04-03 20:16:30, Info DISM PID=9292 TID=2980 Scratch directory set to 'C:\Users\STEVE'~1\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2017-04-03 20:16:30, Info DISM PID=9292 TID=2980 DismCore.dll version: 6.3.9600.17031 - CDISMManager::FinalConstruct
2017-04-03 20:16:30, Info DISM PID=9292 TID=2980 Successfully loaded the ImageSession at "C:\windows\System32\Dism" - CDISMManager::LoadLocalImageSession
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:30, Info DISM DISM Manager: PID=9292 TID=2980 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:30, Info DISM DISM.EXE:
2017-04-03 20:16:30, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2017-04-03 20:16:30, Info DISM DISM.EXE:
2017-04-03 20:16:30, Info DISM DISM.EXE: Host machine information: OS Version=6.3.9600, Running architecture=amd64, Number of processors=2
2017-04-03 20:16:30, Info DISM DISM.EXE: Dism.exe version: 6.3.9600.17031
2017-04-03 20:16:30, Info DISM DISM.EXE: Executing command line: /Online /Cleanup-Image /RestoreHealth
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Loading Provider from location C:\windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:30, Info DISM DISM Provider Store: PID=9292 TID=2980 Connecting to the provider located at C:\windows\System32\Dism\FolderProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-04-03 20:16:30, Info DISM DISM Manager: PID=9292 TID=2980 physical location path: C:\ - CDISMManager::CreateImageSession
2017-04-03 20:16:30, Info DISM DISM Manager: PID=9292 TID=2980 Copying DISM from "C:\windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2017-04-03 20:16:33, Info DISM DISM Manager: PID=9292 TID=2980 Successfully loaded the ImageSession at "C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80" - CDISMManager::LoadRemoteImageSession
2017-04-03 20:16:33, Info DISM DISM Image Session: PID=10096 TID=9900 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2017-04-03 20:16:33, Info DISM DISM Provider Store: PID=10096 TID=9900 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:33, Info DISM DISM Provider Store: PID=10096 TID=9900 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:33, Info DISM DISM Provider Store: PID=10096 TID=9900 Loading Provider from location C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\OSProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Connecting to the provider located at C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\OSProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-04-03 20:16:34, Info DISM DISM OS Provider: PID=10096 TID=9900 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2017-04-03 20:16:34, Info DISM DISM OS Provider: PID=10096 TID=9900 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2017-04-03 20:16:34, Info DISM DISM OS Provider: PID=10096 TID=9900 Host OS verion is 6.3 - CDISMOSServiceManager::SetDllSearchPath
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Loading Provider from location C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\LogProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Connecting to the provider located at C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\LogProvider.dll. - CDISMProviderStore::Internal_LoadProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Provider has not previously been encountered. Attempting to initialize the provider. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Loading Provider from location C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\PEProvider.dll - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Warning DISM DISM Provider Store: PID=10096 TID=9900 Failed to Load the provider: C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80\PEProvider.dll. - CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Failed to get and initialize the PE Provider. Continuing by assuming that it is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9900 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Info DISM DISM Manager: PID=9292 TID=2980 Image session successfully loaded from the temporary location: C:\Users\STEVE'~1\AppData\Local\Temp\D6438782-7D26-4059-8AE2-6267BC86AF80 - CDISMManager::CreateImageSession
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9656 Getting Provider OSServices - CDISMProviderStore::GetProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9656 Provider has previously been initialized. Returning the existing instance. - CDISMProviderStore::Internal_GetProvider
2017-04-03 20:16:34, Error DISM DISM OS Provider: PID=10096 TID=9032 Failed trying to determine the OS Version. HRESULT=0x80070714 - CDISMOSServiceManager::get_OSVersion
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Found the PE Provider. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Releasing the local reference to OSServices. - CDISMProviderStore::Internal_DisconnectProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Disconnecting Provider: OSServices - CDISMProviderStore::Internal_DisconnectProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=10096 TID=9032 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
2017-04-03 20:16:34, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2017-04-03 20:16:34, Info DISM DISM.EXE:
2017-04-03 20:16:34, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
2017-04-03 20:16:34, Info DISM DISM.EXE:
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=9292 TID=2980 Found the OSServices. Waiting to finalize it until all other providers are unloaded. - CDISMProviderStore::Final_OnDisconnect
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=9292 TID=2980 Disconnecting Provider: FolderManager - CDISMProviderStore::Internal_DisconnectProvider
2017-04-03 20:16:34, Info DISM DISM Provider Store: PID=9292 TID=2980 Releasing the local reference to DISMLogger. Stop logging. - CDISMProviderStore::Internal_DisconnectProvider
on the server. In SFCfix it ran DISM; I am attaching the log file ( 12kb it says)
 
Re: Winows update spinning on windows 8.1 computer

I ran sfc/scannow It got 28% through and reported that Windows Resource Protection could not perform the requested operation.
 
Re: Winows update spinning on windows 8.1 computer

I booted into safe mode and reran sfc/scannow in the built in administrator account. It again got 28% through and the "Windows resource protection could not process the requested operation" message appeared again. I copied the cbs.log file to my desktop as sfcdetais.txt

https://1drv.ms/t/s!AlcpvQccsoNmgSoFJBqbnynqttY0nk is the link to it.
 
Re: [Win8.1] Win.Update spinning

Hi and welcome to Sysnative. Sorry for the delay. Do you still require assistance?
 
Re: [Win8.1] Win.Update spinning

Hi Brian

We worked together before. Yes I still need help. My post tells you what is going on and what I have done so far. Thanks for the help
 
Re: [Win8.1] Win.Update spinning

Yes I remember! Welcome back. Start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win8.1] Win.Update spinning

Please do the following.

SFC Scan
1. Right-click on the Start button and select Command Prompt (Admin)
2. When command prompt opens, Copy (Ctrl+C) and Paste (Right-click > Paste) the following command into it, then press Enter
 sfc /scannow

3. Once it finishes, copy and paste the following into the command-prompt window and press Enter.
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"

4. Once this has completed please go to your Desktop and you will find CBS.txt => Right-click on this file and choose Send To...Compressed (zipped folder). Please upload this zipped file CBS.zip to this thread

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win8.1] Win.Update spinning

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win8.1] Win.Update spinning

I have been following instructions while running back and forth to the TV watching the Masters. It has concluded for the day.

The above did not go as you planned. At some point in the run, I was asked to insert the installation disk and if I did not have it press enter to continue with alternative measures. it went to running DISM. I got error 1812. I am attaching the DISM log. I used a link.


https://1drv.ms/u/s!AlcpvQccsoNmgS-OMWfToeHH3HcG


As always, thanks for doing this. I am with you full time now until you say quit for the evening. I am in Easter daylight time and it is now 7:41
 
Re: [Win8.1] Win.Update spinning

I started ( about 20 minutes ago) a rerun of what you had requested before. It seems to be running better than before, with none of the messages like previously. I am at stage 4a and no problems yet. It is now 9:05. I will post my results.
 
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