[SOLVED] [Win8.1 x64] dism online cleanup-image restorehealth stuck at 40%

Ursula

New member
Joined
Aug 5, 2017
Posts
2
Hi guys!
I have a laptop with Windows 8.1 x64. It has had some weird issues recently (it shuts down if over-exited by anything more intense than Mozilla and Word) but I was able to work around them until a BSOD happened a few days ago. Ever since, it would hang at random times and the only way out is by forcing a shut-down with the power button. I was unable to perform a system restore (it starts, theoretically, according to the control panel, but NOTHING happens). I checked extensively for viruses, using Norton, SuperAntiSpyware, MalwareBytes and Microsoft Support Emergency Report Tool. Norton did find several viruses and took care of them, but my coputer still hangs randomly.
I performed SFC /scannow but it was unable to fix everything, so I tried these ones next:
Dism /Online /Cleanup-Image /StartComponentCleanup
Dism /Online /Cleanup-Image /RestoreHealth

And it gets stuck at 40% for ever! Please help, I'm at my wits' end!
009.png


Here are the results of the sfc scan:
Dropbox - 2017-08-06 CBS.log

Thank you! :-)

(btw, I cannot re-install windows or anything like that right now. I am far away from home, I don't have adequate memory for a backup, and I don't have the windows installtion CDs with me)
 

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