[Win8.1] i7-4790k 4.6ghz dual, EVGA 1070ftw

Re: Windows 8.1 i7 4790k 4.6ghz dual 1070ftw evga

Hi. . .

There were only 2 mini kernel memory dumps in the attached zip file and both were from February 2017 - over 6 months ago.

Have you experienced recent BSODs?

The bugcheck on all 6 dumps was 0x124 = WHEA = Windows Hardware Error Architecture, a/k/a "Machine Check Exception".
Code: 
BugCheck 124, {0, ffffe000cdb0b028, be000000, 800400}
BugCheck 124, {0, ffffe0001553c028, bf800000, 124}

0x124 BSODs are notoriously difficult to solve because the cause is simply "unknown hardware failure".

Unfortunately, the dumps are incapable of telling us which piece of hardware has failed. Dumps are only good for figuring out software problems.

All I can really do here is to give you some hardware diagnostic programs to run.

The problem may also be with other hardware parts such as the motherboard or PSU for which there are no software tests.

Regards. . .

jcgriff2
 
Re: Windows 8.1 i7 4790k 4.6ghz dual 1070ftw evga

thanks, yeah i dont know why it hasnt been dumping the other ones sometimes. thanks though
 
Re: Windows 8.1 i7 4790k 4.6ghz dual 1070ftw evga

Looking at the eventlog reveals that the most recent BSOD was on 17 Jul 2017. A full memory dump was recorded but the mini-dump could not be created. It should be possible to share the full dump via OneDrive or some other cloud storage. As jcgriff2 has said these crashes are difficult to solve but it might be worth looking to see if anything further is revealed. Back in March you were getting some x101 CLOCK_WATCHDOG_TIMEOUT errors and a x1A MEMORY_MANAGEMENT BSOD but unfortunately the mini-dumps were not created. In the 2 mini-dumps that we can see the MCE shows that the CPU was reporting internal timer error and Level 0 cache errors. This does not mean the CPU is faulty but it is possible that a driver might be causing it.


Code: 
Event[16]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-07-17T22:32:21.000
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Azraelz
  Description: 
The computer has rebooted from a bugcheck.  [COLOR=#ff0000]The bugcheck was: 0x00000124 [/COLOR](0x0000000000000000, 0xffffe000aa1a6028, 0x00000000be000000, 0x0000000000800400). [COLOR=#ff0000]A dump was saved in: C:\WINDOWS\MEMORY.DMP[/COLOR]. Report Id: .
Event[17]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2017-07-17T22:32:21.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Azraelz
  Description: 
[COLOR=#ff0000]Unable to produce a minidump file from the full dump file[/COLOR].

Code: 
===============================================================================
Common Platform Error Record @ ffffe000cdb0b028
-------------------------------------------------------------------------------
Record Id     : 01d2849810359e94
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/11/2017 18:55:40 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000cdb0b0a8
Section       @ ffffe000cdb0b180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Micro-Architectural Error
Flags         : 0x00
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000002
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe000cdb0b0f0
Section       @ ffffe000cdb0b240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000002
CPU Id        : c3 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ ffffe000cdb0b240
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe000cdb0b138
Section       @ ffffe000cdb0b2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
[COLOR=#ff0000]Error         : Internal timer (Proc 2 Bank 4)[/COLOR]
  Status      : 0xbe00000000800400
  Address     : 0x0000000140f3fcf2
  Misc.       : 0x0000000140f3fcf2

Code: 
===============================================================================
Common Platform Error Record @ ffffe0001553c028
-------------------------------------------------------------------------------
Record Id     : 01d280f3dbc8d58e
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 2/7/2017 17:13:22 (UTC)
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe0001553c0a8
Section       @ ffffe0001553c180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
[COLOR=#ff0000]Error Type    : Cache error[/COLOR]
Operation     : Generic
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306c3
Processor ID  : 0x0000000000000000
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe0001553c0f0
Section       @ ffffe0001553c240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000000
CPU Id        : c3 06 03 00 00 08 10 00 - bf fb fa 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ ffffe0001553c240
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe0001553c138
Section       @ ffffe0001553c2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
[COLOR=#ff0000]Error         : DCACHEL0_WR_ERR (Proc 0 Bank 1)[/COLOR]
  Status      : 0xbf80000000000124
  Address     : 0x00000003ad844680
  Misc.       : 0x0000000000000086
 
Re: Windows 8.1 i7 4790k 4.6ghz dual 1070ftw evga

I agree with philc's analysis, I would consider looking into the chipset drivers first, and then stress testing the CPU. I would also consider checking that everything is seated correctly on the motherboard.

If you require any information regarding your motherboard and CPU, then please see below:

Code: 
2: kd> [COLOR=#008000]!sysinfo machineid[/COLOR]
Machine ID Information [From Smbios 2.8, DMIVersion 39, Size=3939]
BiosMajorRelease = 4
BiosMinorRelease = 6
BiosVendor = American Megatrends Inc.
BiosVersion = 3103
BiosReleaseDate = [COLOR=#ff0000]03/09/2016[/COLOR]
SystemManufacturer = ASUS
SystemProductName = All Series
SystemFamily = ASUS MB
SystemVersion = System Version
SystemSKU = All
BaseBoardManufacturer = ASUSTeK COMPUTER INC.
BaseBoardProduct = [COLOR=#ff0000]MAXIMUS VII HERO[/COLOR]
BaseBoardVersion = Rev 1.xx

Code: 
2: kd> [COLOR=#008000]!sysinfo cpuinfo[/COLOR]
[CPU Information]
~MHz = REG_DWORD 4000
Component Information = REG_BINARY 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
Configuration Data = REG_FULL_RESOURCE_DESCRIPTOR ff,ff,ff,ff,ff,ff,ff,ff,0,0,0,0,0,0,0,0
Identifier = REG_SZ Intel64 Family 6 Model 60 Stepping 3
ProcessorNameString = REG_SZ [COLOR=#ff0000]Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz[/COLOR]
Update Status = REG_DWORD 0
VendorIdentifier = REG_SZ GenuineIntel
MSR8B = REG_QWORD 1a00000000

It is interesting to note, the failure to produce a Kernel Memory Dump, and the error contained within Minidump. It may not be possible to have a Kernel Memory Dump if the CPU isn't able to write out the contents of the cache.
 
Last edited:
Re: Windows 8.1 i7 4790k 4.6ghz dual 1070ftw evga

Have you run any apps like CCleaner which could have deleted the minidumps?
 

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