Win7x64, KB4534310 update failed w.code 80073701, CBS & SFCFix log attached

beegoist · Apr 5, 2020

Hello, guys!
Would you be so kind to help me?

CBS.zip (Gdrive 8Mb)

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-05 18:03:26.851
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2020-04-05 18:05:13.228
----------------------EOF-----------------------

Tnx! best wishes!

PeterJ · Apr 6, 2020

Hello,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download

SFCFix and move the executable to your desktop.
Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

beegoist · Apr 6, 2020

Hello, Peter!

SFCFix version 3.0.2.1 by niemiro.
Start time: 2020-04-06 21:43:31.786
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\beg\Desktop\SFCFix.zip [0]

PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_ba8c4fe6f153aee6\license.rtf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8618b2759ddf665b\license.rtf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7601.17514_en-us_fd763985ec2c2ae9\license.rtf
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7600.16385_en-us_83a96f16be1ecf82\license.rtf

Successfully copied file C:\Users\beg\AppData\Local\niemiro\Archive\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_ba8c4fe6f153aee6\license.rtf to C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_ba8c4fe6f153aee6\license.rtf.
Successfully copied file C:\Users\beg\AppData\Local\niemiro\Archive\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8618b2759ddf665b\license.rtf to C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8618b2759ddf665b\license.rtf.
Successfully copied file C:\Users\beg\AppData\Local\niemiro\Archive\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7601.17514_en-us_fd763985ec2c2ae9\license.rtf to C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7601.17514_en-us_fd763985ec2c2ae9\license.rtf.
Successfully copied file C:\Users\beg\AppData\Local\niemiro\Archive\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7600.16385_en-us_83a96f16be1ecf82\license.rtf to C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7600.16385_en-us_83a96f16be1ecf82\license.rtf.

Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_ba8c4fe6f153aee6\license.rtf
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_ba8c4fe6f153aee6\license.rtf
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8618b2759ddf665b\license.rtf
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-l..nterprise.resources_31bf3856ad364e35_6.1.7601.17514_en-us_8618b2759ddf665b\license.rtf
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7601.17514_en-us_fd763985ec2c2ae9\license.rtf
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7601.17514_en-us_fd763985ec2c2ae9\license.rtf
Successfully restored ownership for C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7600.16385_en-us_83a96f16be1ecf82\license.rtf
Successfully restored permissions on C:\Windows\winsxs\amd64_microsoft-windows-l..fessional.resources_31bf3856ad364e35_6.1.7600.16385_en-us_83a96f16be1ecf82\license.rtf
PowerCopy:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2020-04-06 21:43:32.222
Script hash: yC+2BP8/jx+g4IL+rcyk3XgMxM0jJTXCtkneGSQ6fdo=
----------------------EOF-----------------------

PeterJ · Apr 6, 2020

Well done.
Follow the instructions below to run a scan with the System Update Readiness Tool (SURT) and provide a log.

Download SURT for your system. (Windows 7 SP1 x64)
Once downloaded, execute the installer, and go through the installation (this process can take around 15-20 minutes).
On completion, a log will be created in C:\Windows\Logs\CBS\CheckSUR.log.
Attach this log in your next reply.

Alternatively, if these instructions are unclear for you, you can follow the tutorial below.
System Update Readiness Tool (SURT)

beegoist · Apr 6, 2020

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2020-04-06 23:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 668
No errors detected

PeterJ · Apr 6, 2020

Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.

beegoist · Apr 6, 2020

Failed.

PeterJ · Apr 7, 2020

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4499178
Let me know if it says it was successful or if there are any errors.

beegoist · Apr 7, 2020

---------------------------
Windows Update Standalone Installer
---------------------------
The update KB4499178 is not installed on this computer.
---------------------------

PeterJ · Apr 7, 2020

Please do following:

FRST Registry Search

Click your Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4499178 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

beegoist · Apr 7, 2020

PeterJ · Apr 7, 2020

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the computer.
Check Windows Update again and report the result.
If it fails, attach the zipped cbs.log to your next reply.

beegoist · Apr 7, 2020

Update successfully installed!

Thank you very much, Peter!

PeterJ · Apr 7, 2020

Great. Can we mark this thread as solved ?

beegoist · Apr 7, 2020

Sure, thank you!

PeterJ · Apr 7, 2020

Ok. Follow the instructions below to cleanup the tools and logfiles used in this thread.
Rename the file FRST64.exe to uninstall.exe and run it. This will remove all files and folders created by FRST and the tool itself.
Reboot The machine to complete.
You may remove all other tools and log files.

Take care.

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Win7x64, KB4534310 update failed w.code 80073701, CBS & SFCFix log attached

beegoist

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

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beegoist

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

beegoist

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

beegoist

Active member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

beegoist

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst

beegoist

Active member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

beegoist

Active member

Attachments

PeterJ

Moderator, Windows Update Expert, Security Analyst

beegoist

Active member

PeterJ

Moderator, Windows Update Expert, Security Analyst