[SOLVED] [Win7SP1Prox64] SURT total detected corruption count: 26.

E

eturn69

Member
Joined
May 15, 2017
Posts
9
Good morning,

I have been unable to install the patches for WannaCry malware through Windows Update, either through the interface or standalone installer. I have tried several methods of flushing the update cache, renaming the update folders, etc., all to no avail. I would greatly appreciate your assistance.

SFCFix.txt is attached. CBS files to follow shortly.

UPDATE: I was unable to download the SFCFixScript.txt from Dropbox as shown in the instructions. Please advise on how to submit CBS.zip in excess of 10 MB. THANKS!

Regards,
Ed
 

Attachments

Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Yes, please.

Here is the latest SFCFix log:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-14 09:21:49.522
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 26
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 64 datablocks.
Finish time: 2017-06-14 09:22:54.165
----------------------EOF-----------------------

Link to CBS.zip: Dropbox - CBS.zip
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

OK, please start with the following.

Retrieve Components/Software Hives
Note: The Software have has confidential and sensitive information in it so please send me a PM with a link to that particular hive so it's not in the public form.
  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, two of which are named COMPONENTS and SOFTWARE.
  • Copy these two files to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right click on these files on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file(s) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBack program now.
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Here are the results:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-14 15:05:04.868
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\eturner\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-RDP-WinIP-Package~31bf3856ad364e35~amd64~~7.1.7601.16398.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_en-us_792d11d24de23419.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-RDP-WinIP-Package~31bf3856ad364e35~amd64~~7.1.7601.16398.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-RDP-WinIP-Package~31bf3856ad364e35~amd64~~7.1.7601.16398.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_en-us_792d11d24de23419.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_en-us_792d11d24de23419.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Microsoft-Windows-RDP-WinIP-Package~31bf3856ad364e35~amd64~~7.1.7601.16398.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_28_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_29_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_31_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_55_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_57_for_KB3031432~31bf3856ad364e35~amd64~~6.1.1.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819_SP1~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages\Package_for_KB2574819~31bf3856ad364e35~amd64~~6.1.2.0\Owners.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_en-us_792d11d24de23419.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 79 datablocks.
Finish time: 2017-06-14 15:05:05.975
Script hash: P4xA5aLsPXdpZvJr3jp8Eq4H+bvMviK9Dk6tKHklfMo=
----------------------EOF-----------------------

Thank you.
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Good. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Attached is the requested CheckSUR.log file.

Thank you very much for your prompt replies.
 

Attachments

Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Please do the following.

Step#1 - Capture Process Monitor Trace
 1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Run the System Update Readiness tool again just like you did in the previous step.
3. Stop Process Monitor as soon as SURT completes. You can simply do this by clicking the magnifying glass on the toolbar as shown below.
11908d1430506241-windows-updates-fail-repeatedly-stop-jpg


4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CheckSUR.log.
 
Re: [Win7SP1Prox64] SURT total detected corruption count: 26

Hi, sorry for the delay.

The logfile is huge! With ultra compression it is reduced to about 1GB and is located here: Dropbox - Logfile.zip

Please let me know if you have issues with the zip file; sometimes 7zip creates zip files that others cannot open.

Attached is the latest CheckSUR.log file.

Thanks again for all your help.
 

Attachments

Yup...the log file was huge but it worked so thank you! Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Thank you very much. SFCFix.txt contents follow.

--------------------------------------------------------------------------------

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-22 10:51:44.181
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\eturner\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_67d2eccb795f7a26.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\wow64_microsoft-windows-smss_31bf3856ad364e35_0.0.0.0_none_3687e3804e1a0f21.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pt-pt_dc7c3b14c68781b4.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~0.0.0.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_0.0.0.0_fr-fr_99141e19d7848be6.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_da-dk_f6591eb03ffc9763.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_nb-no_57423005b88ce9f4.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_it-it_05d7dafc180d219e.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_nl-nl_bfac56e1202b009a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_sv-se_ebbc67abdf510a95.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_zh-tw_6a230d467bb5bb15.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_es-es_d9c992085a8b05de.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_fr-fr_7c8108074d5d1c40.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_c3f1884f31bceb5c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ja-jp_08ce7d5b17aa1399.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_nb-no_94cadb44e240066b.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pl-pl_d9468104c88e7df4.


WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_67d2eccb795f7a26.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_67d2eccb795f7a26.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\wow64_microsoft-windows-smss_31bf3856ad364e35_0.0.0.0_none_3687e3804e1a0f21.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\wow64_microsoft-windows-smss_31bf3856ad364e35_0.0.0.0_none_3687e3804e1a0f21.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pt-pt_dc7c3b14c68781b4.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pt-pt_dc7c3b14c68781b4.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~0.0.0.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_0.0.0.0_fr-fr_99141e19d7848be6.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_0.0.0.0_fr-fr_99141e19d7848be6.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_da-dk_f6591eb03ffc9763.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_da-dk_f6591eb03ffc9763.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_nb-no_57423005b88ce9f4.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_nb-no_57423005b88ce9f4.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_it-it_05d7dafc180d219e.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_it-it_05d7dafc180d219e.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_nl-nl_bfac56e1202b009a.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_nl-nl_bfac56e1202b009a.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_sv-se_ebbc67abdf510a95.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_sv-se_ebbc67abdf510a95.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_zh-tw_6a230d467bb5bb15.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_zh-tw_6a230d467bb5bb15.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_es-es_d9c992085a8b05de.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_es-es_d9c992085a8b05de.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_fr-fr_7c8108074d5d1c40.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_fr-fr_7c8108074d5d1c40.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_c3f1884f31bceb5c.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_c3f1884f31bceb5c.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ja-jp_08ce7d5b17aa1399.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ja-jp_08ce7d5b17aa1399.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_nb-no_94cadb44e240066b.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_nb-no_94cadb44e240066b.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pl-pl_d9468104c88e7df4.


Successfully imported registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pl-pl_d9468104c88e7df4.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_67d2eccb795f7a26.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\wow64_microsoft-windows-smss_31bf3856ad364e35_0.0.0.0_none_3687e3804e1a0f21.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-os-kernel_31bf3856ad364e35_0.0.0.0_none_ec28f2d1b4aabfd4.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pt-pt_dc7c3b14c68781b4.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~de-DE~0.0.0.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~ko-KR~0.0.0.0.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..os-loader.resources_31bf3856ad364e35_0.0.0.0_fr-fr_99141e19d7848be6.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_da-dk_f6591eb03ffc9763.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-b..t-windows.resources_31bf3856ad364e35_0.0.0.0_nb-no_57423005b88ce9f4.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-c..integrity.resources_31bf3856ad364e35_0.0.0.0_it-it_05d7dafc180d219e.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_nl-nl_bfac56e1202b009a.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_sv-se_ebbc67abdf510a95.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-lsa.resources_31bf3856ad364e35_0.0.0.0_zh-tw_6a230d467bb5bb15.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_es-es_d9c992085a8b05de.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_fr-fr_7c8108074d5d1c40.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_hu-hu_c3f1884f31bceb5c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_ja-jp_08ce7d5b17aa1399.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_nb-no_94cadb44e240066b.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\ComponentDetect\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_0.0.0.0_pl-pl_d9468104c88e7df4.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 97 datablocks.
Finish time: 2017-06-22 10:51:45.382
Script hash: VToAdaMI5Z75Y8gsaTmB/k+1bKZhGH1QW9YS/M+ipac=
----------------------EOF-----------------------
 
Good. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Excellent. Please do the following.
SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Thank you. The stalled update finally completed. I think we are good to go. I really appreciate all your help!
 
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