[SOLVED] [Win7SP1Pro x64] Win.Updates won't install - error codes 80073712 and 80070490

A

arzthaus

Member
Joined
Apr 5, 2017
Posts
9
I can't install updates KB3126587 and KB3080149. Every time I try, I get the above error codes. Winsxs is taking up ~19 GB of space on my hard drive and I figured I should make sure all the updates are installed. halp?
 
Re: [Win7Pro] Win.Updates won't install - error codes 80073712 and 80070490

Please attempt to install only KB3126587. Once it fails, please zip up and attach your c:\windows\logs\cbs\cbs.log
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

BrianDrab said:
Thanks. Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Here is the CheckSUR log file.

CheckSUR.zip - Google Drive
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Here are the contents:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-10 09:55:53.728
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\dhousewa\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages


Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.23142_en-us_b8929ec789b3f37c.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.23142_en-us_b8929ec789b3f37c.manifest.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23142_none_693eeacaaba77feb.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23142_none_693eeacaaba77feb.manifest.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_117_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_117_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_117_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_118_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_118_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_118_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_118_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_119_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_119_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_119_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_119_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_120_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_120_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_120_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_120_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_121_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_121_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_121_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_121_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_123_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_123_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_123_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_123_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_124_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_124_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_124_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_124_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_125_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_125_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_125_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_125_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_126_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_126_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_126_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_126_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_127_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_127_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_127_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_127_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_225_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_225_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_225_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_225_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_38_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_38_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_38_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_38_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_58_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_58_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_58_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_58_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_59_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_59_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_59_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_59_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_60_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_60_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_60_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_60_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_61_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_61_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_61_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_61_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_62_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_62_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_62_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_62_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_63_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_63_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_63_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_63_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_64_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_64_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_64_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_64_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_91_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_91_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_91_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_91_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_92_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_92_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_92_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_92_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_for_KB3080149_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3080149_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_for_KB3080149_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3080149_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum.


Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-04-10 09:55:55.473
Script hash: m8HxHnp+UvCNOYmFuUTDTcoZr1H4LSzACksxlgnJbYI=
----------------------EOF-----------------------
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Thanks. Please do the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

BrianDrab said:
Thanks. Please do the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Here is the file:https://docs.google.com/document/d/1XXupIxwcD7vISPhL6Yqy3EXET1VqBP7Z6_ERZcdNjiY/edit?usp=sharing
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

At first the script gives me an error that says it's checking for updates but has no internet connection, even though I do. I just pressed "enter" and it generated the file though. Not sure if it's valid. It happened last time too.

Contents:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-10 13:56:37.404
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\dhousewa\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages


Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\dhousewa\AppData\Local\niemiro\Archive\Packages\Package_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3080149~31bf3856ad364e35~amd64~~6.1.1.1.mum.


Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-04-10 13:56:37.555
Script hash: 8JfSh5lbY8Zonp67CXAg2OOXXJyyWAdLhJcw443cn9w=
----------------------EOF-----------------------
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

Thanks. Please do the following.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3080149-x64.cab.zip
  2. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3080149-x64.cab\Windows6.1-KB3080149-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up.
 
Re: [Win7Professional] Win.Updates won't install - error codes 80073712 and 80070490

BrianDrab said:
Thanks. Please do the following.

Install Update with DISM

  1. Download this update and save to your desktop. The file name will be Windows6.1-KB3080149-x64.cab.zip
  2. Right-click on this file and select Extract All... Keep the defaults and click the Extract button. You can close the folder window that opens
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
  5. Copy and paste the following command into the command prompt window and press enter.

    dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3080149-x64.cab\Windows6.1-KB3080149-x64.cab
  6. You should receive the message:
    The operation completed successfully.
    Restart Windows to complete this operation. <---You may not get this line.
    Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up.
Click to expand...

I did everything there, it prompted to restart, I restarted successfully. Windows Update gives 2 important updates needed. I haven't done anything yet.
 
Thanks. Please do the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
BrianDrab said:
Thanks. Please do the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...


Here are the contents of the CheckSUR.log file:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-04-10 14:21


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 209
No errors detected
 
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