[SOLVED] [Win7SP1Pro x64] Updater wants me to constantly restart

L

lyallbarbour

Member
Joined
Aug 12, 2017
Posts
9
Hi,
I've been Googling my problem for about a month now. I've tried all sorts of fixes with net stop xxxx and Fix It Center and free Windows Repair tools (tweaking.com), etc.

Not sure how long ago, but an update failed to install properly. When I couldn't fix it at the time, I just shut off Windows Updater for the restarting to stop. But now, I'd actually like to fix the problem.

Please help!

Windows 7 Professional
SP 1
Intel Core2 Duo E8500 3.16ghz
4g of Ram
64-bit

Lyall Barbour
 
Re: Windows 7 Updater wants me to constantly restart

Thank you. I didn't realize there were prereqs!

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-08-12 21:40:04.956
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.


AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-08-12 21:43:45.673
----------------------EOF-----------------------
 
Re: Windows 7 Updater wants me to constantly restart

having issues uploading the CBS.zip file. the circle spins after I hit "upload", but then nothing when it stops.
 
Re: Windows 7 Updater wants me to constantly restart

Please wait for a certified analyst to take a look at your case. If you're having trouble with the forum uploader, upload the files somewhere and post a link to it in your thread.
Thank you.
 
Re: Windows 7 Updater wants me to constantly restart

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: Windows 7 Updater wants me to constantly restart

yes
i haven't done anything since uploaded the CBS.
The Updater is even asking to reboot still and i haven't.
 
Re: Windows 7 Updater wants me to constantly restart

Please do the following.

1. Click your start button and type cmd in the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Answer Yes to the UAC prompt if it appears.
3. Copy/Paste the following into the command-prompt window and hit enter.
reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /s >1.txt && notepad 1.txt

4. Notepad will open showing the WU info. Can you copy and paste this into your next reply?
 
Re: Windows 7 Updater wants me to constantly restart

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate
SusClientId REG_SZ 8ba2f563-2f18-4dab-8261-be7742fc498d
SusClientIdValidation REG_BINARY 06022801220E2000200020002000200020002000200020002000200020005A00330054005100560054004A00580006001EC93195032E002E0043004E003700300038003200310038003200310032003000510051002E0044004D0054004D00340047003100
LastRestorePointSetTime REG_SZ 2017-08-09 09:49:56


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update
NextSqmReportTime REG_SZ 2017-08-22 04:23:44
FeaturedUpdatesNotificationSeqNum REG_DWORD 0x26c
FeaturedUpdatesNotificationSeqNumGenTime REG_SZ 2017-07-29 01:22:48
ElevateNonAdmins REG_DWORD 0x1
AUOptions REG_DWORD 0x2
ScheduledInstallDay REG_DWORD 0x0
ScheduledInstallTime REG_DWORD 0x3
IncludeRecommendedUpdates REG_DWORD 0x0
ActionCenterLastPossibleRestartNotification REG_SZ 2013-11-25 08:00:00
EnableFeaturedSoftware REG_DWORD 0x0
NextDetectionTime REG_SZ 2017-08-13 08:00:37
NextFeaturedUpdatesNotificationTime REG_SZ 2017-08-13 07:50:37


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired
AULastForcedRebootType REG_DWORD 0x4


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS
UpdateCount REG_DWORD 0x0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade
KickoffSource REG_DWORD 0x1
AllowOSUpgrade REG_DWORD 0x1
OSUpgradeRunOnceCount REG_DWORD 0x1
Refresh REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.0


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback\10.0.10586.0\0000
ErrorCode REG_DWORD 0x80004004
LocationCode REG_DWORD 0x40019
TimeStamp REG_QWORD 0x1d183983a2d6440


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\State
OSUpgradeState REG_DWORD 0x8
OSUpgradeStateTimeStamp REG_SZ 2016-03-21 14:52:00


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting
BatchFlushAge REG_DWORD 0x5b
SamplingValue2 REG_DWORD 0x35b


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\EventCache


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Reporting\RebootWatch


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services
DefaultService REG_SZ 7971f918-a847-4430-9279-4a52d1efe18d


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\7971f918-a847-4430-9279-4a52d1efe18d
AuthorizationCab REG_SZ authcab.cab


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Services\Pending
ValidatedPreWsus3RegistrationRequests REG_DWORD 0x1


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup
SelfUpdateStatus REG_DWORD 0x0
SelfupdateUnmanaged REG_DWORD 0x1
ServerId REG_SZ 9482f4b4-e343-43b6-b170-9a65bc822c77
SetupHandlerUpdateId REG_SZ 61ca813a-7585-442e-a66b-b0d15ce6bdc0
UpdateSessionId REG_DWORD 0xffffffff


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Setup\Results\SelfUpdate
LastSuccessTime REG_SZ 2014-08-07 03:57:01
RebootFailCount REG_DWORD 0x0
LastError REG_DWORD 0x0
 
Re: Windows 7 Updater wants me to constantly restart

Please do the following.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.
 

Attachments

Re: Windows 7 Updater wants me to constantly restart

Thank you!

Fix result of Farbar Recovery Scan Tool (x64) Version: 20-08-2017
Ran by Lyall (22-08-2017 20:51:57) Run:1
Running from C:\Users\Lyall\Desktop
Loaded Profiles: Lyall (Available Profiles: Lyall & UpdatusUser)
Boot Mode: Normal
==============================================


fixlist content:
*****************
CreateRestorePoint:
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback]
StartRegEdit:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade]
"KickoffDownload"=dword:00000000
"KickoffSource"=dword:00000000
"AllowOSUpgrade"=dword:00000000
"OSUpgradeRunOnceCount"=dword:00000001
EndRegEdit:
*****************


Restore point was successfully created.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\RebootRequired => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade\Rollback => key removed successfully


====> Registry


==== End of Fixlog 20:52:49 ====
 
Re: Windows 7 Updater wants me to constantly restart

Reboot your computer and let me know if the constant prompting to reboot is gone.
 
Re: Windows 7 Updater wants me to constantly restart

Reboot took longer than usual, but i'm up.
No Windows Updater icon in Systray.
Control Panel, System, Windows Updates has a red X on it asking for me to check for updates.
Checking for Updates is taking a long time. i'll update again once it's done.
 
Re: Windows 7 Updater wants me to constantly restart

looks good.
32 critical updates found. downloading and installing them now.

i thikn we can call this thread solved/closed

thanks so much!
 
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