[Win7SP1Enterprise] update but only 1 package of 2 required

[Torchwood]

Hi All
Helping well trying to help someone but
Unusual scenario, KB2999226 has 2 packages within it, however CBS log states that package 2 is NOT applicable, start state and target state are missing, so wont install it, trouble is that they need package 2 to install.


Have you come across this scenario before :huh:


Roy

 

[BrianDrab]

Re: update but only 1 package of 2 required

Unfortunately this isn't enough information to go on. Can you point me to the thread?

 

[Torchwood]

Re: update but only 1 package of 2 required

Thanks for replying Brian,
here you go
Error installing KB2999226 Universal runtime update on W7 Ent. 64 SP1 - Windows 7 Help Forums

Roy

 

[BrianDrab]

Re: update but only 1 package of 2 required

Have the OP try the following first. Then have the OP attempt to install the update again and provide a fresh CBS.log if it fails.

FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.