[SOLVED] [Win7SP1 x86] Monthly security rollup KB4038777 is not installing

F

fmw

Member
Joined
Oct 9, 2017
Posts
7
Hello. The installation of KB403877 fails on my machine with a 800F0900 error. Any help is highly appreciated.


Logfile from SFCFix:

___


SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-10-09 08:47:58.266
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.


AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 12
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.


Successfully processed all directives.


Failed to generate a complete zip file. Upload aborted.


SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-10-09 09:00:40.315
----------------------EOF-----------------------
 
Hello and welcome,

Attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
Do you have Avast still installed and if so, which version ?

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system. If you need assistance with an issue, please start a new thread and someone will assist you shortly.


  • Download
    myjIXnC.png
    SFCFix and move the executable to your desktop.
  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-10-15 10:27:38.531
Microsoft Windows 7 Service Pack 1 - x86
Using .zip script file at d:\HC\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.cat
Successfully took permissions for file or folder C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.mum


Successfully copied file C:\Users\HC\AppData\Local\niemiro\Archive\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.cat to C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.cat.
Successfully copied file C:\Users\HC\AppData\Local\niemiro\Archive\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.mum to C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.mum.


Successfully restored ownership for C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.cat
Successfully restored permissions on C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.cat
Successfully restored ownership for C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.mum
Successfully restored permissions on C:\Windows\servicing\Packages\Package_153_for_KB4034664~31bf3856ad364e35~x86~~6.1.1.4.mum
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2017-10-15 10:27:41.059
Script hash: zcK7BeMWVBXuKKIvkmPx+9go2B5L4juDJWoxRwqDskg=
----------------------EOF-----------------------
 
Do you have Avast still installed and if so, which version ?
 
Yes, I still use Avast as my antivirus.

Avast Free Antivirus
Program version 17.7.2314 (build 17.7.3660.226)
Virus definitions version: 171015-0
 
Follow the instructions below please.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to SendSpace and just provide the link here.


Option#2 (only if you are unable to follow the previous instructions)


  • Please download the Freeware RegBak from here: Acelogix Software - Download products
     You will find it at the bottom of the page that the link brings you to.
  • Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
  • Click the New Backup button. Accept the defaults and simply click Start.
  • When it says Finished successfully, click the Close button.
  • This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
  • This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
  • Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
  • Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
  • Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Dropbox or One Drive or SendSpace and then just provide the link in your reply.
  • You can close any open windows you have as well as the RegBak program now.
 
Hello PeterJ,
I ran a Disk Cleanup and deleted 4.6GB of "Windows Update Cleanup". Then, when I shut down the computer it did install some "update cleanup", then again when I started the computer.
Now the Windows Update is not proposing KB4038777. It proposed and installed some other updates. It did not mention KB4038777.

But now it keeps installing KB4041083 and KB4043766 over and over again. The result of these updates is always "successful", but it keeps asking to install them.

Any clue?
 
Your Google Drive link to Components.zip requires an account which I don't have.
Please upload the file tot sendspace.com and provide the download link.
 
Hello PeterJ,

as I said in my previous post, Windows update does not propose KB4038777 anymore. I suppose the Windows Update Cleanup did the work. I don't see a need to push the investigation further. Thank you for your support.
 
All right then.

All the best.
 
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