[SOLVED] [Win7SP1 x86] CheckSUR log says 4 Winning Component Keys missing

[DrLivingstone]

I'm running Windows 7 SP1 (32-bit) and started having troubles with Windows Update about 24 hours ago. I ran the System Update Readiness tool, and the log shows 4 cases where there is a "Missing Winning Component Key":

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-05-10 14:22

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_ce167c85fbed1945        
(f)    CSI Unexpected Failure    0x00000005    14.0.24210.0    x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_ce167c85fbed1945    Error deleting winners map value.
(f)    CSI Missing Winning Component Key    0x00000000    x86_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_b1a7386eee2cbfb4        
(f)    CSI Unexpected Failure    0x00000005    14.0.24210.0    x86_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_b1a7386eee2cbfb4    Error deleting winners map value.
(f)    CSI Missing Winning Component Key    0x00000000    x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_d595624ff71e9c62        
(f)    CSI Unexpected Failure    0x00000005    14.0.24210.0    x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_d595624ff71e9c62    Error deleting winners map value.
(f)    CSI Missing Winning Component Key    0x00000000    x86_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_aa2852a4f2fb3c97        
(f)    CSI Unexpected Failure    0x00000005    14.0.24210.0    x86_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_aa2852a4f2fb3c97    Error deleting winners map value.

Summary:
Seconds executed: 355
 Found 8 errors
  CSI Unexpected Failure Total count: 4
  CSI Missing Winning Component Key Total count: 4

I have no idea how to fix these problems; can anyone help?

 

[DrLivingstone]

For better or worse, barring any responses, I tried a few things suggested on another web page. It appears that there are 4 registry entries implicated:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_avg.vc140.crt_f92d94485545da78_none_4494295e9dc491b0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_avg.vc140.mfc_f92d94485545da78_none_454afd729d3bd925
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_d595624ff71e9c62
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_ce167c85fbed1945

All 4 of these registry keys exist, and can be viewed - but unlike all of the other keys in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\, they can't be edited or changed. I took some relatively extreme measures (using the psexec command from the PSTools suite to launch Regedit using System permissions, psexec -i -d -s c:\Windows\RegEdit.exe) and made my user the Owner of these keys - and now the symptom has morphed. Now when I run the System Update Readiness tool, I get "CSI C Mark Deployment Not Marked" errors on these 4 items, instead of the prior "CSI Missing Winning Component" errors:

Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-05-10 19:19

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.14.0..g.vc140.mfc_f92d94485545da78_14.0.24210.0_ce167c85fbed1945    x86_policy.14.0.avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_ce167c85fbed1945    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!avg.vc140.crt_f92d94485545da78_14.0.24210.0_b1a7386eee2cbfb4    x86_avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_b1a7386eee2cbfb4    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!policy.14.0..g.vc140.crt_f92d94485545da78_14.0.24210.0_d595624ff71e9c62    x86_policy.14.0.avg.vc140.crt_f92d94485545da78_14.0.24210.0_none_d595624ff71e9c62    
(f)    CSI C Mark Deployment Not Marked    0x00000000    c!avg.vc140.mfc_f92d94485545da78_14.0.24210.0_aa2852a4f2fb3c97    x86_avg.vc140.mfc_f92d94485545da78_14.0.24210.0_none_aa2852a4f2fb3c97    

Summary:
Seconds executed: 269
 Found 4 errors
  CSI C Mark Deployment Not Marked Total count: 4

 

[DrLivingstone]

Never mind... I resorted to deleting the offending registry keys and the associated files/folder in C:\Windows, to the best of my ability - some of them Windows simply wouldn't allow me to delete or rename, so I was limited in the latter regard. But now the System Update Readiness tool gives me a clean bill of health, so... yay me!

 

[BrianDrab]

Re: CheckSUR log says 4 Winning Component Keys missing

Thanks for letting us know. Take care.