[Win7SP1 x64] WU error 8007370D; SURT total detected corruption count: 17

D

Dark Eng

Active member
Joined
May 3, 2017
Posts
31
Hello everyone,


I'm trying to install windows updates but every time I check for new updates the error 8007370D appear. I tried a lot of solution provided in google search but nothing is working.
Can anyone please provide any help.


here is an upload of the Components

COMPONENTS.rar - Google Drive

And here is the results of the SFCFix

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-18 11:06:58.083
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 17
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-05-18 11:09:12.767
----------------------EOF-----------------------

Thanks in advance
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please could anyone help me?
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

:s6::s6::s6:
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Yes please Mr. BrianDrab
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please start with the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Ok done. the files are attached.

NOTE: There seems to be a large time difference between our places causing a delay in our responses, so, kindly be patient with me :wave:
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

You have some registry corruption we need to fix. Have you recently replaced any RAM modules in your computer? Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

No, I didn't replace any RAM models recently.

I have done the steps and this is the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-05-30 08:37:38.514
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\anas.mustafa\Desktop\SFCScript.txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2c26a471d1074d0486d3bbb9722340a9d31785ab22f954536e0acc26884c6665.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9df16da1343..fa4d332e479_31bf3856ad364e35_6.1.7601.22269_0c3946648d546b4a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9df16da1343830e2337b6fa4d332e479_31bf3856ad364e35_6.1.7601.22269_none_0c3946648d546b4a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\049bcd7d461..w2ad0575d71_31bf3856ad364e35_6.1.7601.18103_67a9e2d8b36abf5a.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c4ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c34ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.


Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2c26a471d1074d0486d3bbb9722340a9d31785ab22f954536e0acc26884c6665.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2c26a471d1074d0486d3bbb9722340a9d31785ab22f954536e0acc26884c6665.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9df16da1343..fa4d332e479_31bf3856ad364e35_6.1.7601.22269_0c3946648d546b4a.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9df16da1343830e2337b6fa4d332e479_31bf3856ad364e35_6.1.7601.22269_none_0c3946648d546b4a.
Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\049bcd7d461..w2ad0575d71_31bf3856ad364e35_6.1.7601.18103_67a9e2d8b36abf5a.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\049bcd7d461..a2ad0575d71_31bf3856ad364e35_6.1.7601.18103_67a9e2d8b36abf5a.
WARNING: Failed to create backup for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c4ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.


Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c4ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c34ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.


Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2c26a471d1074d0486d3bbb9722340a9d31785ab22f954536e0acc26884c6665 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\2c26a471d1074d0486d3bbb9722340a9d31785ab22f954536e0acc26884c6665.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\9df16da1343..fa4d332e479_31bf3856ad364e35_6.1.7601.22269_0c3946648d546b4a.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_9df16da1343830e2337b6fa4d332e479_31bf3856ad364e35_6.1.7601.22269_none_0c3946648d546b4a.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\049bcd7d461..w2ad0575d71_31bf3856ad364e35_6.1.7601.18103_67a9e2d8b36abf5a with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\049bcd7d461..a2ad0575d71_31bf3856ad364e35_6.1.7601.18103_67a9e2d8b36abf5a.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments.
Failed to open registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c4ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5 with error code ERROR_FILE_NOT_FOUND.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_0251d7be90b607c34ddc134dd960851b_31bf3856ad364e35_6.1.7601.17632_none_fe493bb8900c30e5.
RegistryScript:: directive failed to complete successfully.








Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 9 datablocks.
Finish time: 2017-05-30 08:37:40.051
Script hash: OXOGsA9HDPPlSwnB05NFXymR/Rv/oKzOpOzwnzVPHVk=
----------------------EOF-----------------------
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please do the following again.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Done, and this is the results.
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please


Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

sorry for the delay but my Internet was down for two days

I done step 1 and this is the result:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-04 08:47:18.537
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\anas.mustafa\Desktop\SFCScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17632_none_be44c874f93956fe.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\components\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17639_none_be44c874f93956fe.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17632_none_be44c874f93956fe.
Successfully deleted registry key HKEY_LOCAL_MACHINE\components\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17639_none_be44c874f93956fe.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17632_none_be44c874f93956fe.
Failed to open registry key HKEY_LOCAL_MACHINE\components\DerivedData\Components\amd64_dad63bfb3f9e70aea7b5d39de7236f2a_31bf3856ad364e35_6.1.7601.17639_none_be44c874f93956fe with error code ERROR_FILE_NOT_FOUND.
RegistryScript:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2017-06-04 08:47:20.433
Script hash: 3q85WeXA55+adnIi73gZyKslaK0e6J7JNcn6WKezUAs=
----------------------EOF-----------------------


After that I tried to run the SURT again but it stuck at "searching for updates", then I closed the SURT and tried to search for new updates.

Windows found almost 1.50 GB of updates and installed them, 12 updates failed to install and the windows failed to configure the updates when restarting.

so I attached the "CheckSUR" file.
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

I tried to run the SURT again and it completed the installation successfully, the file is attached
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCScript.txt, and save this to your Desktop.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCScript.txt.
  5. Drag the file SFCScript.txt onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please



Step#2 - System Update Readiness Tool (SUR)
 1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Done.

Step 1 results:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-06 09:05:47.660
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\anas.mustafa\Desktop\SFCScript (1).txt [0]








RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_eeb21a67e40361ca0e2fae9d1dfaee9a_31bf3856ad364e35_6.1.7601.21747_none_f94e0906c0631db5.


Successfully deleted registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_eeb21a67e40361ca0e2fae9d1dfaee9a_31bf3856ad364e35_6.1.7601.2174œ_none_f94e0906c0631db5.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_eeb21a67e40361ca0e2fae9d1dfaee9a_31bf3856ad364e35_6.1.7601.21747_none_f94e0906c0631db5.


Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_eeb21a67e40361ca0e2fae9d1dfaee9a_31bf3856ad364e35_6.1.7601.21747_none_f94e0906c0631db5.
RegistryScript:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 13 datablocks.
Finish time: 2017-06-06 09:05:48.248
Script hash: MCTX7tmkPOpBHsyV7hiQtQsJUagM2TOP0iYexuZVFIU=
----------------------EOF-----------------------

Step 2 results are attached
 

Attachments

Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please do the following.

Disable Windows Update
 1. Click your Start button and type cmd.exe into the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Click Continue if prompted with the User Account Control dialog.
3. Copy/Paste the following into the command-prompt window and hit enter. Note: You will have to right-click your mouse in the command-prompt window and select paste. You can't use the keyboard shortcuts.
sc stop wuauserv && sc config wuauserv start= disabled

4. You should see something similar to the following. The important parts are in Red. If you see this, you did it correctly.

Code: 
SERVICE_NAME: wuauserv
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 3  [COLOR=#ff0000]STOP_PENDING[/COLOR]
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x1
        WAIT_HINT          : 0x7530
[SC] ChangeServiceConfig [COLOR=#ff0000]SUCCESS[/COLOR]


Then, can you send me an updated Components hive? I need to make some of the changes manually.
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

Please do the following.

Step#1 - Replace Manually
 1. Download the attached file named COMPONENTS2.ZIP and save to your desktop.
2. Right-click on it and select Extract all.... Make sure the "Show extracted files when complete" is checked and click Extract.
3. Now we have the COMPONENTS file that we will be using to replace your current one.
4. Navigate to C:\Windows\System32\config
5. Right-click on the current COMPONENTS file and select rename. Rename it to COMPONENTS.bad2.
Note: If you get an error that the file is in use, reboot your computer and then try again.
6. Take the file from the Components2 folder on your desktop and paste it into C:\Windows\System32\config

Step#2 - Enable Windows Update
 1. Click your Start button and type cmd.exe into the search box.
2. Right-click on cmd that comes up in the search results and select Run as administrator. Click Continue if prompted with the User Account Control dialog.
3. Copy/Paste the following into the command-prompt window and hit enter. Note: You will have to right-click your mouse in the command-prompt window and select paste. You can't use the keyboard shortcuts.
sc config wuauserv start= delayed-auto && sc start wuauserv

4. You should see something similar to the following. The important parts are in Red. If you see this, you did it correctly.

Code: 
[SC] ChangeServiceConfig [COLOR=#ff0000]SUCCESS[/COLOR]
SERVICE_NAME: wuauserv
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 2  [COLOR=#ff0000]START_PENDING[/COLOR]
                                (NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 1136
        FLAGS              :
 
Re: [Win7SP1x64] WU error 8007370D; SURT total detected corruption count: 17

I have done the steps and ran the SURT again and the CheckSUR log file shows no errors now:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-06-07 15:31


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store


Summary:
Seconds executed: 458
No errors detected



Thank you very much for your patience and effort. I will try now updating the windows. I will consider a donation for this great website.
 
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