[SOLVED] [Win7SP1 x64] Updates Failing

X

Xav1029

Member
Joined
Mar 27, 2017
Posts
7
Windows update has been failing on my workstation for a few weeks now. These are old updates, but I recently had to "upgrade" to same version of Windwos (7 Pro 64) to fix some other issues. Information below:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-03-27 10:40:26.593
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf




SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 34
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-03-27 10:40:51.184
----------------------EOF-----------------------

CBS.zip was too large to upload (script link did not work) so here is a link:
https://app.box.com/s/477x5p5xruofyxls2k0d4w7exrwjwdzs

Thanks in advance
 
BrianDrab said:
Hi and welcome to Sysnative. Sorry for the delay. Please let me know if you still need assistance.
Click to expand...

Thanks for the response Brian. I do still need help with this issue. I have tried manually downloading the updates from MS, using the SUR Tool multiple times, SFC scannow in safe mode. I am not sure if this is related, but I cannot get IE to update. It is stuck on IE8. Thanks
 
OK, please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

BrianDrab said:
OK, please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

Here you go. I really appreciate the help.


SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-02 11:32:40.265
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\xavier\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Servicing\Packages


Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_50633f4fbb0f8120.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_50e00d80d4370754.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_199cc844beb17b78.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_1a12c5cbd7dd85d2.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18980_none_e644863dadb218f5.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18980_none_e644863dadb218f5.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23183_none_e6d0fc08c6cd3806.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23183_none_e6d0fc08c6cd3806.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.18980_none_e64441e5adb265d8.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.18980_none_e64441e5adb265d8.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.23183_none_e6d0b7b0c6cd84e9.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.23183_none_e6d0b7b0c6cd84e9.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18980_none_f099308fe212daf0.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.18980_none_f099308fe212daf0.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23183_none_f125a65afb2dfa01.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.23183_none_f125a65afb2dfa01.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.18980_none_f098ec37e21327d3.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.18980_none_f098ec37e21327d3.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.23183_none_f1256202fb2e46e4.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.23183_none_f1256202fb2e46e4.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.18648_none_f444a3cc02b20fea.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-charmap_31bf3856ad364e35_6.1.7601.22856_none_f4c171fd1bd9961e.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.17667_none_bd7e2cc106540a42.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\x86_microsoft-windows-ie-iecompat_31bf3856ad364e35_8.0.7601.21789_none_bdf42a481f80149c.manifest.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_1_for_kb2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_1_for_kb3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3092627~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_2_for_kb3092627~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_2_for_kb3092627~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_2_for_kb3092627~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb2598845_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb2598845_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb2598845_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb2598845_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB2598845~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb3006121_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3006121~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb3092627_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb3092627_sp1~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\package_for_kb3092627_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\package_for_kb3092627_sp1~31bf3856ad364e35~amd64~~6.1.1.0.mum.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB3092627~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3092627~31bf3856ad364e35~amd64~~6.1.1.0.cat.
Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Packages\Package_for_KB3092627~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_for_KB3092627~31bf3856ad364e35~amd64~~6.1.1.0.mum.


Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored ownership for C:\Windows\Temp\CheckSur\Servicing\Packages
Successfully restored permissions on C:\Windows\Temp\CheckSur\Servicing\Packages
PowerCopy:: directive completed successfully.
 
Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
BrianDrab said:
Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Here you go
 

Attachments

Please do the following.

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
BrianDrab said:
Please do the following.

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
Click to expand...

Here you go Brian
 

Attachments

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

BrianDrab said:
Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
Click to expand...

Thanks Brian. Here it is

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-02 12:29:59.291
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\xavier\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf


Successfully copied file C:\Users\xavier\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf to C:\Windows\Winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf.


Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-d..frameworks-usermode_31bf3856ad364e35_6.1.7601.17803_none_fb416b4f0bdbe260\MsftWdf_User_01_11_00_Inbox_Critical.Wdf
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 3 datablocks.
Finish time: 2017-04-02 12:29:59.366
Script hash: 1f/4YOQyN2SmxT38X6evF3sOePHoprwVe8W9c0fF1jA=
----------------------EOF-----------------------
 
BrianDrab said:
Go ahead and try running Windows Update and updating your machine. Let me know the results.
Click to expand...

Thank you so much Brian. Even though Windows Update was unsuccessful, I was able to download each update that was failing from the Microsoft Update Catalog, and successfully installed all updates. Thanks again!
 
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