[SOLVED] [Win7SP1 x64] SURT total detected corruption count: 399

[hdiffly]

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-07-27 11:56:38.675
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 399
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-07-27 11:58:07.200
----------------------EOF-----------------------

The reason I discovered this problem was because my "Turn windows features on or off" box is blank.

Thanks so much for your help.

Hugh Diffly

 

[zcomputerwiz]

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Please download the attached file, Packs.zip and save this to your Desktop.
2. Right-click on the file and select Extract All...
3. Tick the box labelled Show extracted files when complete then click Extract
4. A window will open showing the folder Packages
5. Open the Packages folder and copy the files into the following folder (if there are any files)
   
   C:\Windows\Temp\CheckSur\Servicing\Packages
   
   
6. Run the System Update Readiness Tool (SURT) again.
7. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
   
   C:\Windows\Logs\CBS\CheckSUR.log

View attachment packs.zip

 

[hdiffly]

OK, so I followed steps to extract the Packs.zip file and ran the System Update Readiness Tool (SURT) again [which on my machine took about 30 mins to complete]. I had little faith that this was going to do anything, I had spent weeks, months most likely, looking into this problem! This process of running SFCFix and then zipping up the CBS folder and sending it in is probably going to prove a big waist of time.

Yet low and behold, I went to my Programs and Features window, clicked "Turn windows features on or off" and the box is now populated!!!! This absolutely worked to solved the issue for me.

Question, now that it has worked for me, should I or could someone change the subject of my Thread. Currently it is "[Win7SP1 x64] SURT total detected corruption count: 399." But unless someone reads further in, those looking for how to solve the "Turn windows features on or off" box being blank, may miss that this process worked for me and my system.

Cheers all for this great forum!!

 

[zcomputerwiz]

Glad to help!

The blank windows features box is a very common symptom, and replacing missing files is one possible solution :)

I'll mark the thread solved. If you encounter any problems, please post back and I will continue to assist you.