[Win7SP1 x64] Stutter! DPC: storport.sys. ISR: ndis.sys. Pagefault count: vsserv.exe.

[KyleK87]

Ok I need some serious help running Windows 7 64 bit and I keep getting stuttering and hang time in audio and skipping video when running a few things. I updated everything to the latest and I tried uninstalling the driver that controls my sata drives and wireless network adapter so setting them back to default. is there anyone who can help me or anything I can do? Thanks in advance. Here is a screenshot and the info from latencymon :



View attachment 26544

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CONCLUSION
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Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 1:17:16 (h:mm:ss) on all processors.


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SYSTEM INFORMATION
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Computer name: KYLEK87-PC
OS version: Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware: ASUSTeK COMPUTER INC., M5A99X EVO R2.0
CPU: AuthenticAMD AMD FX(tm)-8350 Eight-Core Processor
Logical processors: 8
Processor groups: 1
RAM: 16284 MB total


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CPU SPEED
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Reported CPU speed: 4013.0 MHz
Measured CPU speed: 3210.0 MHz (approx.)

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


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MEASURED INTERRUPT TO USER PROCESS LATENCIES
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The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 17565.362083
Average measured interrupt to process latency (µs): 5.744938

Highest measured interrupt to DPC latency (µs): 11784.653952
Average measured interrupt to DPC latency (µs): 2.170339


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REPORTED ISRs
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Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 564.396462
Driver with highest ISR routine execution time: hal.dll - Hardware Abstraction Layer DLL, Microsoft Corporation

Highest reported total ISR routine time (%): 0.170330
Driver with highest ISR total time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Total time spent in ISRs (%) 0.244157

ISR count (execution time <250 µs): 9932544
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-999 µs): 1
ISR count (execution time 1000-1999 µs): 0
ISR count (execution time 2000-3999 µs): 0
ISR count (execution time >=4000 µs): 0


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REPORTED DPCs
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DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 518933.578370
Driver with highest DPC routine execution time: storport.sys - Microsoft Storage Port Driver, Microsoft Corporation

Highest reported total DPC routine time (%): 0.122152
Driver with highest DPC total execution time: ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Total time spent in DPCs (%) 0.280211

DPC count (execution time <250 µs): 32898340
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-999 µs): 467
DPC count (execution time 1000-1999 µs): 146
DPC count (execution time 2000-3999 µs): 4
DPC count (execution time >=4000 µs): 0


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REPORTED HARD PAGEFAULTS
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Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: vsserv.exe

Total number of hard pagefaults 79109
Hard pagefault count of hardest hit process: 17915
Highest hard pagefault resolution time (µs): 4254862.627710
Total time spent in hard pagefaults (%): 2.326515
Number of processes hit: 29


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PER CPU DATA
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CPU 0 Interrupt cycle time (s): 184.136640
CPU 0 ISR highest execution time (µs): 564.396462
CPU 0 ISR total execution time (s): 25.179850
CPU 0 ISR count: 5020158
CPU 0 DPC highest execution time (µs): 11877.673561
CPU 0 DPC total execution time (s): 45.338720
CPU 0 DPC count: 24367106
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CPU 1 Interrupt cycle time (s): 98.963854
CPU 1 ISR highest execution time (µs): 75.872415
CPU 1 ISR total execution time (s): 6.102375
CPU 1 ISR count: 486776
CPU 1 DPC highest execution time (µs): 1253.109644
CPU 1 DPC total execution time (s): 7.861019
CPU 1 DPC count: 945172
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CPU 2 Interrupt cycle time (s): 110.207881
CPU 2 ISR highest execution time (µs): 111.423125
CPU 2 ISR total execution time (s): 6.56940
CPU 2 ISR count: 507298
CPU 2 DPC highest execution time (µs): 1439.002741
CPU 2 DPC total execution time (s): 10.600437
CPU 2 DPC count: 1117879
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CPU 3 Interrupt cycle time (s): 77.385675
CPU 3 ISR highest execution time (µs): 82.090705
CPU 3 ISR total execution time (s): 6.055720
CPU 3 ISR count: 483286
CPU 3 DPC highest execution time (µs): 1864.574632
CPU 3 DPC total execution time (s): 3.726324
CPU 3 DPC count: 724030
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CPU 4 Interrupt cycle time (s): 82.829971
CPU 4 ISR highest execution time (µs): 88.370546
CPU 4 ISR total execution time (s): 7.160204
CPU 4 ISR count: 545472
CPU 4 DPC highest execution time (µs): 1225.621729
CPU 4 DPC total execution time (s): 7.536937
CPU 4 DPC count: 1102309
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CPU 5 Interrupt cycle time (s): 80.685645
CPU 5 ISR highest execution time (µs): 77.239970
CPU 5 ISR total execution time (s): 6.729611
CPU 5 ISR count: 521082
CPU 5 DPC highest execution time (µs): 504771.451782
CPU 5 DPC total execution time (s): 4.414756
CPU 5 DPC count: 772437
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CPU 6 Interrupt cycle time (s): 107.784919
CPU 6 ISR highest execution time (µs): 152.870421
CPU 6 ISR total execution time (s): 9.027949
CPU 6 ISR count: 679462
CPU 6 DPC highest execution time (µs): 1923.04610
CPU 6 DPC total execution time (s): 8.621993
CPU 6 DPC count: 1322233
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CPU 7 Interrupt cycle time (s): 110.839462
CPU 7 ISR highest execution time (µs): 183.591079
CPU 7 ISR total execution time (s): 23.729933
CPU 7 ISR count: 1689011
CPU 7 DPC highest execution time (µs): 518933.578370
CPU 7 DPC total execution time (s): 15.826565
CPU 7 DPC count: 2547799
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[Michael_Larsen]

Hi KyleK87. Based upon what I'm seeing in the data, I'd say the very first thing you should do is max out the RAM on your Mobo. It looks like you have 16GB installed and I believe your Mobo can handle 32GB. Buy the fastest possible RAM you can afford and max that sucker out. It's also best to have matched sets of RAM when you do so.

Your hard pagefault data suggests you don't have enough RAM to handle what your system is trying to do and that will cause your audio issues. Also, your Mobo is replete with great features. It behooves you to learn what those features are, what they do, and what settings will serve you best for your needs.

I hope that helps for starters. I'd be interested to see what your numbers look like with your RAM maxed out and whether or not you still have the same symptoms. Good luck.

Mike