Please do the following.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool
and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download attached file and save it to the Desktop
It's important that both files, FRST64
are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64
on the file and choosing Run as administrator
4. Press the Fix
button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt
). Please post the contents of it in your reply.
6. Please also attach the zip file that will be generated on your desktop. It will be in the format of DATE_TIME.zip