[Win7SP1 x64] Error 80073712 when installing KB4019112

RedHead

Member
Joined
Apr 24, 2016
Posts
22
Hello,
I'm getting error 80073712 when running Windows Update to install KB4019112 and KB4019288.
I ran "sfc /scannow" but I still got the same error.
Then I installed the
System Update Readiness tool but nothing changed.
The following is the CheckSUR.log file:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-05-20 21:41


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2


Summary:
Seconds executed: 419
Found 3 errors
CSI Manifest All Zeros Total count: 2
CBS Catalog Corrupt Total count: 1


Unavailable repair files:
winsxs\manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest
winsxs\manifests\amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest
servicing\packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.mum
servicing\packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat


Do you have any idea to repair this damaged files?
Many thank in advance for your help.

Best regards
 
Re: [Win7] Error 80073712 when installing KB4019112

Hello,
do you have some hints on this?
Thx anyway
 
Re: [Win7] Error 80073712 when installing KB4019112

Hi and welcome to Sysnative. Sorry for the delay. Are you still in need of assistance?
 
Re: [Win7] Error 80073712 when installing KB4019112

Please start with the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7] Error 80073712 when installing KB4019112

Hi,
the following is the content of SFCFix.txt file:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-17 11:18:11.114
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\giulianoferri\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp


Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Winsxs\Manifests.
Successfully created directory tree \\?\C:\Windows\Temp\CheckSur\Servicing\Packages.


Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Manifests\amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest.
Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest.
Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat.
Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.mum to C:\Windows\Temp\CheckSur\Servicing\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.mum.


Successfully restored ownership for C:\Windows\Temp
Successfully restored permissions on C:\Windows\Temp
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2017-06-17 11:18:14.110
Script hash: tw1V/9cDIQ5Hmkkm/Mz8TETmypYoUzuX/R9QttdItIQ=
----------------------EOF-----------------------

Thanks for your help!
 
Re: [Win7] Error 80073712 when installing KB4019112

Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7] Error 80073712 when installing KB4019112

Hello,
the following is the content of CheckSUR.log file:


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-06-20 23:13


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat
(fix) CBS Catalog Corrupt CBS File Replaced Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_2_for_KB3177467~31bf3856ad364e35~amd64~~6.1.1.1.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.23369_none_a8668a4217730943.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_d0bdbfa750c85fe695cc81574726aa36_31bf3856ad364e35_6.1.7601.22733_none_b8f39b1965481cc2.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597


Summary:
Seconds executed: 259
Found 4 errors
Fixed 3 errors
CSI Manifest All Zeros Total count: 2
Fixed: CSI Manifest All Zeros. Total count: 2
CSI Manifest Failed Catalog Check Total count: 1
CBS Catalog Corrupt Total count: 1
Fixed: CBS Catalog Corrupt. Total count: 1
Fixed: CBS Paired File. Total count: 1


Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest


Thanks again for your help!
 
Re: [Win7] Error 80073712 when installing KB4019112

Looking good. Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7] Error 80073712 when installing KB4019112

Hello,
here is the content of SFCFix.txt:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-22 20:29:45.578
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\giulianoferri\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\Winsxs\Manifests


Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest to C:\Windows\Temp\CheckSur\Winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest.


Successfully restored ownership for C:\Windows\Temp\CheckSur\Winsxs\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\Winsxs\Manifests
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 11 datablocks.
Finish time: 2017-06-22 20:29:46.627
Script hash: 5WeMXqMLrbRbzniKY1i+AvzzpAmyjazQfJy1MVHmLm4=
----------------------EOF-----------------------

Thanks again!
 
Re: [Win7] Error 80073712 when installing KB4019112

Please do the following.

Step#1 - System Update Readiness Tool (SUR)
1. Download and run the following file.
2. When it asks you if you wish to install, please answer yes. Note: It could take 15 minutes or more to run. Please don't cancel.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7] Error 80073712 when installing KB4019112

Hello,
the following is the content of the file CheckSUR.log:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2017-06-22 22:44


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.17358_none_268e726dd2b4d597.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab


Summary:
Seconds executed: 464
Found 1 errors
Fixed 1 errors
CSI Manifest Failed Catalog Check Total count: 1
Fixed: CSI Manifest Failed Catalog Check. Total count: 1

Thanks for your help.
 
Re: [Win7] Error 80073712 when installing KB4019112

Good. Please do the following.

SFC Scan


  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7] Error 80073712 when installing KB4019112

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 
Re: [Win7] Error 80073712 when installing KB4019112

Good. Please do the following.

SFC Scan

  1. Click on the Start button and in the search box, type Command Prompt
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator
  3. When command prompt opens, copy and paste the following commands into it, press enter after each

    sfc /scannow

    Wait for this to finish before you continue

    copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
  4. This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Please Note:: if the file is too big to upload to your next post please upload via a service such as Dropbox or One Drive or SendSpace and just provide the link.
 
Re: [Win7] Error 80073712 when installing KB4019112

Please do the following.

Step#1 - SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Download SFCFix.exe (by niemiro) and save this to your Desktop. If you still have this on your desktop from downloading previously, you don't need to re-download.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please
 

Attachments

Re: [Win7] Error 80073712 when installing KB4019112

Hello,
here is the content of SFCFix.txt file:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-06-27 07:09:02.031
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\giulianoferri\Desktop\SFCFix.zip [0]








PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.dll
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.mof
Successfully took permissions for file or folder C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\Microsoft-Windows-InternetConnectionSharingConfig-ppdlic.xrm-ms


Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.dll to C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.dll.
Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.mof to C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.mof.
Successfully copied file C:\Users\giulianoferri\AppData\Local\niemiro\Archive\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\Microsoft-Windows-InternetConnectionSharingConfig-ppdlic.xrm-ms to C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\Microsoft-Windows-InternetConnectionSharingConfig-ppdlic.xrm-ms.


Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.dll
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.dll
Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.mof
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\hnetcfg.mof
Successfully restored ownership for C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\Microsoft-Windows-InternetConnectionSharingConfig-ppdlic.xrm-ms
Successfully restored permissions on C:\Windows\Winsxs\amd64_microsoft-windows-i..ectionsharingconfig_31bf3856ad364e35_6.1.7600.16385_none_0c2b375bae4a8d38\Microsoft-Windows-InternetConnectionSharingConfig-ppdlic.xrm-ms
PowerCopy:: directive completed successfully.








Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 301 datablocks.
Finish time: 2017-06-27 07:09:03.435
Script hash: jbOiGl9bGNns/6biPPXso/BenzZ2ypjL3C2S01U1TeM=
----------------------EOF-----------------------
 

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