[Win7SP1 x64] Can't install KB4034664 and KB4034670. WU error 0x8000FFFF.

Hello and welcome,

Please perform the instructions below.

Step 1:
Disable Windows Update:
Click Start > Control Panel > Security > Windows Update > Change Settings.
Select "Never check for updates" in the list.

Stop "Windows Update" service:
Open Windows Task Manager. Open the tab "Services".
Right-click on the service-name "wuauserv" and select "Stop service".


Step 2:
Uninstall Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/c..._e4daa48a7407d5921d004dd550d62d91bf25839e.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4034664-x64_e4daa48a7407d5921d004dd550d62d91bf25839e.msu -f:* C:\temp

    DISM.exe /Online /Remove-Package /PackagePath:C:\temp\windows6.1-kb4034664-x64.cab
  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 
Follow the instructions below.

Step 1:
Disable Windows Update:
Click Start > Control Panel > Security > Windows Update > Change Settings.
Select "Never check for updates" in the list.

Stop "Windows Update" service:
Open Windows Task Manager. Open the tab "Services".
Right-click on the service-name "wuauserv" and select "Stop service".


Step 2:
Uninstall Update with DISM

  1. Download the update MSU here: http://download.windowsupdate.com/d..._193d527f3487640fc18f1f596c0434e64cd20c51.msu
  2. Copy the MSU file to a convenient location (such as C:\temp).
  3. Click on the Start button and in the search box, type Command Prompt
  4. When you see Command Prompt on the list, right-click on it and select Run as administrator
  5. When command prompt opens, copy and paste the following commands into it, press enter after each

    cd C:\temp
    replace C:\temp with your path if different

    expand windows6.1-kb4038777-x64_193d527f3487640fc18f1f596c0434e64cd20c51.msu -f:* C:\temp

    DISM.exe /Online /Remove-Package /PackagePath:C:\temp\windows6.1-kb4038777-x64.cab
  6. You should receive the message:
    The operation completed successfully.
  7. Make sure to allow the computer to restart if prompted.

    If you receive any other message:
  8. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
  9. Paste (Ctrl+V) it into your next post.
  10. Zip and attach C:\Windows\Logs\CBS\CBS.log
 

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