Eraya
Member
- Apr 4, 2017
- 13
Hello! I hope I am doing this right 
I found you all by comments of other people on various websites and such trying to research an error code I am getting when trying to do windows update. Thank you SO much~ I hope you can figure out my poor little pc!
Specs: Asus laptop, core i7, windows 7
History: I admit, i have neglected updating. I did not realize it had not updated since around 2015.
Problem: I was trying to calibrate my monitor since I edit photos for my clothing designs, and it would not let me. Error: "Display Color Calibration can't save the new calibration. Transaction support within the specified resource manager is not started or was shut down due to an error"
I then tried removing "Asus Splendid Utility" after reading that can take over calibration issues, however, it just "hung." while I was trying to uninstall. I do not know if it completely uninstalled, but it is not in my add/remove programs anymore.
I then thought okay go check to make sure windows is updated, and it wasn't. When i go to update, whether I try 1 update or more one of two things happens. 1: It just hangs there forever as if looking for updates (it does say however there is about 62 updates), or it fails giving this code: 0071A91 Also, for a while there, I was having to push the power button to shut down the computer because it would not shut down (however it does now).
What i have done:
1. I ran Malware Bytes, it found one thing and fixed it.
2. Ran CC Cleaner
3. Ran ChkDsk - did have errors
4. Ran sfc /scannow
CBS: The zipped cbs file was over 50 mb and wouldn't let me upload, so here is a dropbox link to it: Dropbox - CBS (Not sure if this is how you want this?)
SFCFix
I found you all by comments of other people on various websites and such trying to research an error code I am getting when trying to do windows update. Thank you SO much~ I hope you can figure out my poor little pc!Specs: Asus laptop, core i7, windows 7
History: I admit, i have neglected updating. I did not realize it had not updated since around 2015.
Problem: I was trying to calibrate my monitor since I edit photos for my clothing designs, and it would not let me. Error: "Display Color Calibration can't save the new calibration. Transaction support within the specified resource manager is not started or was shut down due to an error"
I then tried removing "Asus Splendid Utility" after reading that can take over calibration issues, however, it just "hung." while I was trying to uninstall. I do not know if it completely uninstalled, but it is not in my add/remove programs anymore.
I then thought okay go check to make sure windows is updated, and it wasn't. When i go to update, whether I try 1 update or more one of two things happens. 1: It just hangs there forever as if looking for updates (it does say however there is about 62 updates), or it fails giving this code: 0071A91 Also, for a while there, I was having to push the power button to shut down the computer because it would not shut down (however it does now).
What i have done:
1. I ran Malware Bytes, it found one thing and fixed it.
2. Ran CC Cleaner
3. Ran ChkDsk - did have errors
4. Ran sfc /scannow
CBS: The zipped cbs file was over 50 mb and wouldn't let me upload, so here is a dropbox link to it: Dropbox - CBS (Not sure if this is how you want this?)
SFCFix
Code:
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-04 19:15:17.943
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.
AutoAnalysis::
CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084b\PINTLGB.IMD
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 1
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 0
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.
Successfully processed all directives.
Failed to generate a complete zip file. Upload aborted.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-04-04 19:25:48.073
----------------------EOF-----------------------
