[Win7Pro x64] Unable to install most Win.Upd.; Downloading Windows 10?

[MrSir]

Hello,

I am unable to install most of the Windows Updates on a client's computer, in particular the Monthly Rollups. Oddly enough, when you go to install them, it shows Downloading Windows 10 only to fail shortly after. It's as though the person was going to upgrade to 10 and for whatever reason didn't and now it tries to do it anyway every time Windows Update runs. The KB for Windows 10 upgrade is NOT in the Windows Update list and so I can't delete or hide it. I ran a System Readiness Check and there are around 800 errors.

FWIW, it is a similar issue to https://www.sysnative.com/forums/wi...able-apply-kb3185278-after-hd-corruption.html, but it was suggested to start a new thread for a custom fix.

Any idea what I can do short of wiping it clean?

Thank you!

 

[MrSir]

Here are the results of SFCFix:


SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-04-30 06:59:02.697
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.








AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 718
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.








Successfully processed all directives.






Failed to generate a complete zip file. Upload aborted.




SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-04-30 07:12:31.091
----------------------EOF-----------------------

 

[MrSir]

It won't allow me to attach the CBS log zip file as it is very large (95.9MB)!

The Dropbox link in the tutorial is broken and so I uploaded it to Google Drive and shared it at this link:

CBS.zip - Google Drive

 

[BrianDrab]

Hi and welcome to Sysnative. Sorry for the delay. Do you still need assistance? So we are meeting expectations I also wanted to let you know that I will be on vacation until May 10th. There are other helpers that may pick up the this thread but if they don't you can expect a response on the 10th or 11th at the latest.

Please let me know however if you still need assistance and I'll check back in at that time.

Thank you.

 

[MrSir]

Hi and welcome to Sysnative. Sorry for the delay. Do you still need assistance? So we are meeting expectations I also wanted to let you know that I will be on vacation until May 10th. There are other helpers that may pick up the this thread but if they don't you can expect a response on the 10th or 11th at the latest.

Please let me know however if you still need assistance and I'll check back in at that time.

Thank you.

 

[BrianDrab]

Please zip/attach the most current c:\windows\logs\CBS\CheckSUR.log