[SOLVED] [Win7 x64] Error 80073712 while installing updates

M

mlazzarotto91

Member
Joined
Mar 2, 2018
Posts
19
Hello,
I have a problem installing 3 Windows Updates.
Every time I try I get the error 80073712.
The updates I try to install are the following:
44315

I ran the System update readiness tool, the sfc.exe /scannow and the sfcfix (you can find the log here).

Also, the zipped CBS folder is here.
 
Hello and welcome!

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.
 
SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.


  1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
  2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
  3. Save any open documents and close all open windows.
  4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
  5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
  6. SFCFix will now process the script.
  7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
  8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, run SURT again and attach CheckSUR.log.
 

Attachments

Thank you for your reply.
Ran the SFCFIX, this is the log
Code: 
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-03-04 11:49:13.135
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\ntadmin\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Temp\CheckSur\WinSxS\Manifests

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Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.1.7601.24308_none_579f67035378336e.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-bcrypt-dll_31bf3856ad364e35_6.1.7601.24308_none_579f67035378336e.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.24308_none_329a0a9c09702ca8.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-csrsrv_31bf3856ad364e35_6.1.7601.24308_none_329a0a9c09702ca8.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.24308_none_c2917d92ad64164a.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-gdi32_31bf3856ad364e35_6.1.7601.24308_none_c2917d92ad64164a.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.24308_none_fcd0b8d7ba5e138d.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-kernel32_31bf3856ad364e35_6.1.7601.24308_none_fcd0b8d7ba5e138d.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.24308_none_90154bea18a69b79.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-kernelbase_31bf3856ad364e35_6.1.7601.24308_none_90154bea18a69b79.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.24308_none_0f5d5e58c0ddc315.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-lsa_31bf3856ad364e35_6.1.7601.24308_none_0f5d5e58c0ddc315.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.24312_none_746bc50db339c85b.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-mediaplayer-core_31bf3856ad364e35_6.1.7601.24312_none_746bc50db339c85b.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.24305_none_f17e1352faeb6116.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-msxml30_31bf3856ad364e35_6.1.7601.24305_none_f17e1352faeb6116.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.24305_none_f17dcefafaebadf9.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-msxml60_31bf3856ad364e35_6.1.7601.24305_none_f17dcefafaebadf9.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.24308_none_c1e9b1d8604036f5.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-ntdll_31bf3856ad364e35_6.1.7601.24308_none_c1e9b1d8604036f5.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-rpc-local_31bf3856ad364e35_6.1.7601.24308_none_1d0d72ada926da3e.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-rpc-local_31bf3856ad364e35_6.1.7601.24308_none_1d0d72ada926da3e.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.24308_none_a3e01eade0c79ea8.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-security-digest_31bf3856ad364e35_6.1.7601.24308_none_a3e01eade0c79ea8.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.24308_none_4fe9b0c214e01ad7.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-security-kerberos_31bf3856ad364e35_6.1.7601.24308_none_4fe9b0c214e01ad7.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.24308_none_e5c5c069c69d4df7.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.24308_none_e5c5c069c69d4df7.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.24308_none_8b291ea4b95561a0.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.24308_none_8b291ea4b95561a0.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.24308_none_154d7b937d442a99.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-smss_31bf3856ad364e35_6.1.7601.24308_none_154d7b937d442a99.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.24308_none_aff2a37e17518908.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.24308_none_aff2a37e17518908.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.24313_none_21f67bf2fea5f1dd.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.24313_none_21f67bf2fea5f1dd.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.24308_none_1f916a390067c08a.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-winsrv_31bf3856ad364e35_6.1.7601.24308_none_1f916a390067c08a.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.24308_none_d1389ba03b61bca8.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\wow64_microsoft-windows-wow64_31bf3856ad364e35_6.1.7601.24308_none_d1389ba03b61bca8.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.1.7601.24308_en-us_1b2905f428294745.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-advapi32.resources_31bf3856ad364e35_6.1.7601.24308_en-us_1b2905f428294745.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.24308_none_e5e7df6afdd6105e.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-advapi32_31bf3856ad364e35_6.1.7601.24308_none_e5e7df6afdd6105e.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.1.7601.24308_none_14d107258e5ea48a.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-bcrypt-primitives-dll_31bf3856ad364e35_6.1.7601.24308_none_14d107258e5ea48a.manifest.
Successfully copied file C:\Users\ntadmin\AppData\Local\niemiro\Archive\Manifests\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.24308_en-us_675ee4ab172910e1.manifest to C:\Windows\Temp\CheckSur\WinSxS\Manifests\x86_microsoft-windows-c..ityclient.resources_31bf3856ad364e35_6.1.7601.24308_en-us_675ee4ab172910e1.manifest.

Successfully restored ownership for C:\Windows\Temp\CheckSur\WinSxS\Manifests
Successfully restored permissions on C:\Windows\Temp\CheckSur\WinSxS\Manifests
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 1 datablocks.
Finish time: 2019-03-04 11:49:14.320
Script hash: +iGSqIlJhbJzl6kiO/Jnb08JDVy7QbhSSAaUdoho3Bg=
----------------------EOF-----------------------

Also ran the SURT, I've attached the log
 

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