[Win7 x64] BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly

t0r88 · Jun 14, 2014

Hello all.
I would really appreciate if i got any help with this...i have ran all benchmarks and stress tests and everything seemed to be ok.
it just randomly happens while closing a window, or while clicking on a video to play. so far it did not happen while gaming or anything.
here are my specs:
i7 4770k
MSI Z87-G45 Gaming
16Gb HyperX fury ram
Radeon R9 270x 4GB Sapphire
1TB Seagate Barracuda
Kingston 120GB SSD
Corsair H80i liquid cooling system
Windows 7 ultimate 64 bit. Not original

Here is my dump file debugged Instant Online Crash Analysis, brought to you by OSR Open Systems Resources, Inc - Pastebin.com
:)

Patrick · Jun 14, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Hi,

Please refer to the following and reply back accordingly with the required information - https://www.sysnative.com/forums/bs...ctions-windows-8-1-8-7-and-windows-vista.html

Regards,

Patrick

t0r88 · Jun 14, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Here it is. EDITED

t0r88 · Jun 14, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Sorry. Here is also the PERMON file zipped

Patrick · Jun 14, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Thanks very much!

The attached DMP file is of the SYSTEM_SERVICE_EXCEPTION (3b)bug check.

This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

BugCheck 3B, {c0000005, fffff96000194603, fffff88002fc4030, 0}

Code:

6: kd> ln fffff96000194603
(fffff960`00194560)   win32k!HmgLockEx+0xa3   |  (fffff960`001946ac)   win32k!RGNOBJ::vSet

The exception occurred in win32k!HmgLockEx+0xa3.

1. Uninstall Corsair Link ASAP! Very buggy software and the drivers for it are too old.

2. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.

Regards,

Patrick

t0r88 · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Thank you Patrick!
So you believe the corsair link software has been causing the issue? I mean like like is that the only thing that is wrong and may be causing the BSOD?
I will try updating to the Beta driver for my GPU and test it for a day or 2 and see how it goes then get back to you.
Thanks a ton! appreciate the help.

Patrick · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Yea, the drivers as I said for it are extremely old. I've seen that software cause many issues in the past. It's buggy and not to mention unnecessary to the functionality of your system, especially your fans. There's other software for that.

Keep me updated.

Regards,

Patrick

t0r88 · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Hey i tried restarting my pc after updating my graphics drivers...which has seemed to fail because i got two BSODs upon turning my pc on in a row. 3rd start seemed to be good. im attaching the dump files.

Patrick · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Did you uninstall your older drivers and restart before attempting to install the new ones?

Regards,

Patrick

t0r88 · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Ummm to be frank with you, I did not =/
Anything i can do to fix this now?

Patrick · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

Boot into safe mode, uninstall video card drivers, restart, boot into Windows and install latest video card drivers, restart, boot into Windows.

Regards,

Patrick

t0r88 · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

hey bro, it wouldnt let me uninstall from safe mode..it says "driver detection failed" or something like that =/ so far that doesnt seem to fix the problem. atm my GPU is not even recognized and im running on VGA graphics. any ideas?

Patrick · Jun 15, 2014

re: BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly - Windows 7 x64

I'd hate to be the bearer of bad news but your video card may have actually bit the dust. You should have no issues uninstalling your video card drivers whatsoever from safe mode because they aren't even loaded. When you boot into safe mode, you're using the basic VGA drivers, not your video card's display drivers.

Regards,

Patrick

Search

Search

[Win7 x64] BSOD SYSTEM_SERVICE_EXCEPTION (3b) randomly

t0r88

Member

Patrick

Sysnative Staff

t0r88

Member

Attachments

t0r88

Member

Attachments

Patrick

Sysnative Staff

t0r88

Member

Patrick

Sysnative Staff

t0r88

Member

Attachments

Patrick

Sysnative Staff

t0r88

Member

Patrick

Sysnative Staff

t0r88

Member

Patrick

Sysnative Staff