Win7 starter 32bits - Failure installing SP1 (KB976932): error 8024200D

G

gnt0000fs

Member
Joined
Dec 19, 2019
Posts
10
Hi all

I own a nettop which is Acer D255, come with Win7 starter without SP1, haven't been used for a long time

Recently I take it out try to set all the softwares up to date.

I made several updates with Windows Update utility, but I keep experiencing the same errors while trying to install the SP1, even failed to install with standalone installation package

Meanwhile, I have performed SFC Scan and it didn't returned any corruption.

I have also serached for old post and tried to uninstall KB2667402 via CMD , but error code 0x80070005 was occured

Attached please find the windoes update log for referencing, I wish someone could help me with this problem, and will do my best to give you all the details you may need!

Thanks in advance
 

Attachments

Hello and welcome!

Please run System Update Readiness Tool and attach CheckSUR.log.

Step#1 - System Update Readiness Tool (SUR) Windows 7 - 32-Bit
1. Download and run the following file.
2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
 
softwaremaniac said:
Hello and welcome!

Please run System Update Readiness Tool and attach CheckSUR.log.

Step#1 - System Update Readiness Tool (SUR) Windows 7 - 32-Bit
1. Download and run the following file.
2. When it asks you if you wish to install, please answer Yes. Note: It could take several hours to run. Please don't cancel it.
3. You will get an Installation Complete screen when it's done running.
4. Please attach the log from the following location. C:\Windows\Logs\CBS\CheckSUR.log
Please Note:: if the file is too big to upload to your next post, please upload via Sendspace and just provide the link here.
Click to expand...

Dear Moderator

Thank you for your quick reply. Attached please find the log for your investigation.

Big thx
 

Attachments

Hello Moderator

My system is in traditional chinese so it may a bit difficult to navigate.

But I could not check any features available, is there something wrong for the system?

Attached please find the capscreen for your information.

print.jpg
 
Hmmm... Let's check if the HDD is okay:


GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win32 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
 
softwaremaniac said:
Hmmm... Let's check if the HDD is okay:


GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:


  • Download the portable version of GSmartControl and save it on your Desktop;
  • Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win32 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
  • Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
  • You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
  • Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
  • Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
  • Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
  • Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
  • Please note: If the SMART Status reads: Unsupported, stop and let me know.
    info_failing.png
Click to expand...
Hello, is it also fine by using HDDTune? Will following your steps if not recommended.
 
Oh...that's bad...does it means the most efficient way is to replace the HDD and reinstall the windows merged with SP1?

Meanwhile, if i would like to backup all current software and settings and migrate to the new OS, which software shall I use ?

Big Thx
 
You must log in or register to reply here.

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top