[SOLVED] Win7 sp1 x64 CBS mum missing & 0x80073701

S

sebite

Contributor
Joined
Feb 28, 2019
Posts
13
Hi!

For a bit of context I can say I've encountered very similarly the same issue as this thread, albeit with a slightly different error code:
[SOLVED] - Win7 x64 can't install KB4054518 and KB4480970 (nor fix all my CheckSUR errors)

Context is the same, I want to do the uprade to win10 but get stuck when it's almost finalized on error code 0x80073701. I also have a couple of updates that won't install in regular windows update which also gives me the same error code (KB4467107 is the one that lingers and won't install).

What has happened since then is I've gone through the CSUR process and have gotten it down from 1000~ CBS NUM MISSING down to just a few ones which all relate to three specific ones, KB2952664, KB4014565 and KB3210131. This history you can see in the checkSURpersist file obviously..

When I try to manually install them they say they're already installed.

Opening up "Turn windows features on or off" just results in a blank window

Looking through other threads I grasp and can follow the process but I'm not brave enough to try this out myself heh. Many thanks in advance :-)

I've gone through steps #1,2,3,4 in your faq, sfcfix.txt:
Code: 
SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-28 10:53:55.433
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.




AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
   CBS & SFC total detected corruption count:     0
   CBS & SFC total unimportant corruption count:  0
   CBS & SFC total fixed corruption count:        0
   SURT total detected corruption count:          16
   SURT total unimportant corruption count:       0
   SURT total fixed corruption count:             0
AutoAnalysis:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2019-02-28 10:53:59.525
----------------------EOF-----------------------

CBS files here:
https://we.tl/t-wv58VTrT1F
 
Last edited:
ping just checking if someone's looking into this or if it kind of fell through :-)
 
Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

  • Download the attachment SFCFix.zip and save it on your desktop.
  • Save any work you have open, and close all programs.
  • Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
    1p8eDnI.gif
  • SFCFix will launch, let it complete.
  • Once done, a file will appear on your desktop, called SFCFix.txt.
  • Open the file, then copy and paste its content in your next reply.
 

Attachments

Hi, thanks!



Code: 
SFCFix version 3.0.1.0 by niemiro.

Start time: 2019-03-03 12:50:19.692

Microsoft Windows 7 Service Pack 1 - amd64

Using .zip script file at C:\Users\Sebite\Desktop\SFCFix (1).zip [0]









PowerCopy::

Successfully took permissions for file or folder C:\Windows\servicing\packages



Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.11.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.11.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.11.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.11.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.cat to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.mum to C:\Windows\servicing\packages\package_1_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\package_1_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\package_1_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\package_1_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_1_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\package_1_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_2_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\package_2_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_2_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\package_2_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_2_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\package_2_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_2_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\package_2_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.cat to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.mum to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.20.1.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.cat to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.mum to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.22.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.23.11.cat to C:\Windows\servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.23.11.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.23.11.mum to C:\Windows\servicing\packages\Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.23.11.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.cat to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.mum to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.23.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.cat to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.mum to C:\Windows\servicing\packages\package_3_for_kb2952664~31bf3856ad364e35~amd64~~6.1.24.2.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat to C:\Windows\servicing\packages\package_3_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum to C:\Windows\servicing\packages\package_3_for_kb3210131~31bf3856ad364e35~amd64~~6.1.1.0.mum.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat to C:\Windows\servicing\packages\package_3_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.cat.

Successfully copied file C:\Users\Sebite\AppData\Local\niemiro\Archive\packages\package_3_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum to C:\Windows\servicing\packages\package_3_for_kb4014565~31bf3856ad364e35~amd64~~6.1.1.2.mum.



Successfully restored ownership for C:\Windows\servicing\packages

Successfully restored permissions on C:\Windows\servicing\packages

PowerCopy:: directive completed successfully.









Successfully processed all directives.

SFCFix version 3.0.1.0 by niemiro has completed.

Currently storing 1 datablocks.

Finish time: 2019-03-03 12:50:23.802

Script hash: 0wIlgLPtvduCIzK8b+QhzOFCCYDwA+mqQHznSAiqUEY=

----------------------EOF-----------------------
 
Looks good.
Start the System Update Readiness Tool (SURT) again.
On completion, attach the logfile C:\Windows\Logs\CBS\CheckSUR.log in your next reply.
 
SURT runs through now
Although KB4486563 & KB4486565 still fails with same error 80073701

I can however see the content of Windows features now!

Code: 
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-03-03 13:50

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 200
 No errors detected
 
Please zip all files in the folder C:\Windows\Logs\CBS and attach it to your next reply.
Note: if the file is too big to upload to your next post please upload via a service such as Filedropper or One Drive or SendSpace and just provide the download link.
 
Here's the link!
CBS.log was used so I copied it manually, which is the reason it's located straight in the root of the zip file rather than in the folder in the zip
CBS.zip
 
Remove Update Manually
  1. Click on the Start button and in the search box, type Command Prompt.
  2. When you see Command Prompt on the list, right-click on it and select Run as administrator.
  3. When command prompt opens, copy and paste the following command into it, then press enter.
    wusa /uninstall /KB:4075211
  4. Let me know if it says it was successful or if there are any errors.
 
Please do following:

FRST Registry Search
  1. Click your Start button and choose Control Panel.
  2. In the upper right corner ensure the View by: is set to Category.
  3. Select the Programs group.
  4. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
    Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
  5. Download the Farbar Recovery Scan Tool and save it to your Desktop:
    64-bit: Downloading Farbar Recovery Scan Tool

  6. Right-click on the file FRST64.exe and choose Run as administrator.
  7. Copy and paste KB4075211 into the Search box and click the Search Registry button.
  8. When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
  9. You may close any remaining open windows now.
 
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.
  1. Download the attachment fixlist.txt and save it to your desktop.
  2. Right-click on FRST64.exe and select "Run as administrator".
  3. Press the Fix button.
  4. The tool will now process fixlist.txt.
  5. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  6. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
  7. Post the logfile Fixlog.txt as attachment in your next reply.
 

Attachments

Check Windows Update again and report the result. Do NOT try to install Windows 10.
 
Code: 
Farbar Recovery Scan Tool (x64) Version: 03.03.2019 01
Ran by Safko (03-03-2019 21:25:11)
Running from C:\Users\Sebite\Desktop
Boot Mode: Normal

================== Search Registry: "KB4075211" ===========


====== End of Search ======
 
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