[SOLVED] Win7 SP1 won't update

Shailen21 · Jul 29, 2015

Hi, I've been trying to update win7 with the sp1 update for a while now, but it isn't working. I keep getting the [FONT=Segoe UI, Lucida Grande, Verdana, Arial, Helvetica, sans-serif]Code 800B0100 error.

I ran the System Readiness Update tool, but it didn't do anything.

Here is what was in [/FONT][FONT=WOL_Bold]C:\Windows\Logs\CBS

[/FONT]

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-07-29 11:40

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(f) CBS Catalog Corrupt 0x800B0100 servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a

Summary:
Seconds executed: 132
Found 16 errors
CSI Manifest All Zeros Total count: 10
CBS MUM Corrupt Total count: 3
CBS Catalog Corrupt Total count: 3

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest
winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest
winsxs\manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest
winsxs\manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest
servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum
servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat
servicing\packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat

BrianDrab · Jul 30, 2015

Hello and welcome

Due to the precise nature of your corruption, you will receive help from a user named LiquidTension. He's one of our senior trainees here who's in his final phrase of his studies and needs to gain some real world experience in specific areas of Windows Update. This means that he'll be assisting you, but that I will first need to double check and approve his fixes before he posts them to you. If anything this is a good thing for you because it means that you've got at least two of us watching over your thread, but it will unfortunately add a slight delay between each reply. I hope that you understand and can accept the need for us to train up new members in this way in order to carry on doing what we do here, however, if for any reason you object to this setup, I will happily take on your thread myself.

Thank you very much for your understanding. We'll be with you very shortly.

LiquidTension · Jul 30, 2015

Hello Shailen21, and welcome to Sysnative!

Please follow the instructions below. If you encounter any issues, or have any questions, please stop and ask before proceeding.

System Update Readiness Tool (SURT) Package Replacement

Warning: This fix is intended for use on this particular machine. Do not use this fix on any other machine; doing so may cause damage to your Operating System. If you are not the original poster and require assistance, please start your own topic.

Download the attached file, View attachment Packs.zip and save this file to your Desktop.
Right-click the file and click Extract All....
Place a checkmark next to Show extracted files when complete and click Extract.
A window will open showing two folders, Manifests and Packages.
Open the Manifests folder and copy the files into the following folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder:

C:\Windows\Temp\CheckSur\Servicing\Packages
Re-run the System Update Readiness Tool (SURT) as you did before.
Upon completion, copy the contents of the SURT log found at C:\Windows\Logs\CBS\CheckSUR.log and paste in your next reply.

Shailen21 · Jul 30, 2015

Hey, thanks for the reply! I did everything you asked and this is what came up:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-07-30 14:12

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_1_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2345886_RTM~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(f) CBS MUM Corrupt 0x800F0900 servicing\Packages\Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum Line 1:
(fix) CBS MUM Corrupt CBS File Replaced Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.
(fix) CBS Paired File CBS File also Replaced Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.20789_none_366f2ebb2946b708.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.20789_none_6058c38042f219f9.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.16664_none_36010042101544b8.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_55777e451da680d3.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce
(fix) CSI Manifest All Zeros CSI File Replaced File: wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.20789_none_5fcc2897520742ce.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_54fe7fe0047d2a74.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f
(fix) CSI Manifest All Zeros CSI File Replaced File: wow64_microsoft-windows-smbserver_31bf3856ad364e35_6.1.7600.16664_none_5f532a3238ddec6f.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a
(fix) CSI Manifest All Zeros CSI File Replaced File: amd64_microsoft-windows-smbserver-common_31bf3856ad364e35_6.1.7600.16664_none_5fdfc51b29c8c39a.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab

Summary:
Seconds executed: 74
Found 13 errors
Fixed 13 errors
CSI Manifest All Zeros Total count: 10
Fixed: CSI Manifest All Zeros. Total count: 10
CBS MUM Corrupt Total count: 3
Fixed: CBS MUM Corrupt. Total count: 3
Fixed: CBS Paired File. Total count: 3

LiquidTension · Jul 30, 2015

Your log looks good. :dsmile: Try installing the update, and let me know how you get on.

If the update does not install, please do the following:

SFC /SCANNOW

Press the Windows Key

+ r on your keyboard at the same time. Type Notepad and click OK.
Copy the three bold lines below and paste into the Notepad document:

sfc /scannow
copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\CBS.txt"
del %0
Click Format. Ensure Wordwrap is unchecked.
Click File, Save As and name the file sfcscannow.bat.
Select All Files as the Save as type. Save the file to your Desktop.
Locate sfcscannow.bat

on your Desktop. Right-click the file and click

Run as administrator.
Upon completion, a file (CBS.txt) will be created on your Desktop. Attach this file in your next reply.
Note: If the file is too large to attach, upload to a service such as Dropbox, One Drive or SendSpace and provide a direct download link in your next reply.

Shailen21 · Jul 30, 2015

Thanks a lot! Service Pack 1 finally installed, all the other 'solutions' I found just had me keep running the SURT over and over again or trying to manually install SP1.

LiquidTension · Jul 30, 2015

You're welcome. :dsmile: Is there anything else I can help you with?

Shailen21 · Jul 30, 2015

The get Windows 10 icon on my tray isn't there, it that something that will appear with time, or will I need to manually enable it or something.

LiquidTension · Jul 30, 2015

Hi Shailen21,

There are various reasons why the Get Windows 10 app hasn't appeared. We can try to troubleshoot this or you can simply download and install Windows 10 without waiting for the icon in your system tray. Let me know which option you prefer.

Shailen21 · Jul 30, 2015

I'll just go with the downloading and installing, thanks for all your help though!

LiquidTension · Jul 30, 2015

You're welcome. :dsmile:

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[SOLVED] Win7 SP1 won't update

Shailen21

Member

BrianDrab

Emeritus

LiquidTension

Windows Update Analyst, Security Analyst

Shailen21

Member

LiquidTension

Windows Update Analyst, Security Analyst

Shailen21

Member

LiquidTension

Windows Update Analyst, Security Analyst

Shailen21

Member

LiquidTension

Windows Update Analyst, Security Analyst

Shailen21

Member

LiquidTension

Windows Update Analyst, Security Analyst