this is a windows 7 SP1 laptop.
yesterday, the system tray showed that an update was being downloaded.
some time later the windows update system tray icon disappeared.
Now the "shut down" button shows the icon indicating that when a shutdown happens, updates will be installed.
The computer has been shut down and/or restarted multiple times.
However, no updates are installed.
the "shut down" button STILL SHOWS that when a shutdown happens, updates are scheduled to be installed.
further, when "windows update" was checked, it showed that an updated "failed".
However, there is NO ENTRY in the list of updates showing what update number failed.
Further, I checked the system restore points. There was a restore point created yesterday and the DESCRIPTION states "windows update" with the TYPE column showing "critical update".
any ideas on how to find out what the update was and how to clear it out or re-apply the update?
thanks...
yesterday, the system tray showed that an update was being downloaded.
some time later the windows update system tray icon disappeared.
Now the "shut down" button shows the icon indicating that when a shutdown happens, updates will be installed.
The computer has been shut down and/or restarted multiple times.
However, no updates are installed.
the "shut down" button STILL SHOWS that when a shutdown happens, updates are scheduled to be installed.
further, when "windows update" was checked, it showed that an updated "failed".
However, there is NO ENTRY in the list of updates showing what update number failed.
Further, I checked the system restore points. There was a restore point created yesterday and the DESCRIPTION states "windows update" with the TYPE column showing "critical update".
any ideas on how to find out what the update was and how to clear it out or re-apply the update?
thanks...