[SOLVED] Win7 - Security updates failing since 2017-10

[melaw]

Hello.
After fixing my main PC with the help of this forum, I have another patient here.
Windows 7 pro x64, fails to install the monthly security update KB4041678 from 2017-10. Error code is 80073712.
Of course, all subsequent updates also failed.
Again, all advice from the web failed, so I just kept using the machine with a somewhat bad feeling.

Maybe there's still hope for this machine...

CBS.zip - Google Drive
View attachment SFCFix.txt

Thanks in advance

 

[Sysnative Windows Update]

Hi!

Install Update with DISM

1. Download this update and save to your desktop. The file name will be Windows6.1-KB3207752-x64.cab.zip.
2. Right-click on this file and select Extract All... Click the Extract button. You can close the folder window that opens
3. Click on the Start button and in the search box, type Command Prompt
4. When you see Command Prompt on the list, right-click on it and select Run as administrator. Go ahead and allow if you receive the UAC prompt.
5. Copy and paste the following command into the command prompt window and press enter.
   
   dism /online /add-package /packagepath:%userprofile%\desktop\Windows6.1-KB3207752-x64.cab
6. You should receive the message:
   The operation completed successfully.
   Restart Windows to complete this operation. <---You may not get this line.
   Do you want to restart the computer now (Y/N)? <---You may not get this line.

Go ahead and do so if prompted. Let me know what errors if any come up. If you do get errors, please zip/attach your CBS.log

 

[melaw]

Hi!
The operation completed successfully without asking for reboot.
Upon shutting the system down both 2017-10 and 2018-11 updates tried to install but still failed.

 

[Sysnative Windows Update]

Can you attach CBS.log please?

 

[melaw]

CBS.log - Google Drive

 

[Sysnative Windows Update]

Run this fix then try updates.

 

[melaw]

Fix worked fine, updates still a fail

View attachment SFCFix.txt
CBS.log - Google Drive

 

[Sysnative Windows Update]

Step#1 - Capture Process Monitor Trace
1. Download and run Process Monitor. Leave this running while you perform the next steps.
2. Try installing the update just like you have in the past.
3. Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar as shown below.

4. Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
5. Zip up and attach the LogFile.PML file as well as your CBS.log

 

[melaw]

Okay, so I did a fresh reboot, ran procmon and instantly executed the KB4041678 update from file.
(Can't do it via the windows control panel since this machine is part of a domain - usually updates install upon shutdown)
Link to the logfiles sent via PN for privacy reasons

 

[Sysnative Windows Update]

Thank you. Please run the following fix.

 

[melaw]

Hello,

assuming you need the following files:
CBS.log - Google Drive

Read More:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-10 10:25:53.936
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\sen\Downloads\wsus\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\Winsxs\Backup

Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\Backup\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23915_none_69626a9cab8c6155.manifest to C:\Windows\Winsxs\Backup\amd64_microsoft-windows-minkernelapinamespace_31bf3856ad364e35_6.1.7601.23915_none_69626a9cab8c6155.manifest.

Successfully restored ownership for C:\Windows\Winsxs\Backup
Successfully restored permissions on C:\Windows\Winsxs\Backup
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2018-12-10 10:25:55.263
Script hash: 6muhZLQ9cKtsQA4AoCYiFKw32U5THkWcw070RNy0Zmk=
----------------------EOF-----------------------

 

[Sysnative Windows Update]

Hi!

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFixScript.txt, and save this to your Desktop. Ensure that this file is named SFCFixScript.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFixScript.txt.
5. Drag the file SFCFixScript.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, please run System Update Readiness Tool and attach CheckSUR.log.

 

[melaw]

Read More:

SFCFix version 3.0.0.0 by niemiro.
Start time: 2018-12-11 16:16:38.056
Microsoft Windows 7 Service Pack 1 - amd64
Using .txt script file at C:\Users\sen\Downloads\wsus\SFCFixScript.txt [0]




RegistryScript::
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c.
Successfully took ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\7d1a0fb5d29..282ac53ce48_31bf3856ad364e35_6.1.7601.23915_f78b769a624566b4.

Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c.
Successfully imported registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\7d1a0fb5d29..282ac53ce48_31bf3856ad364e35_6.1.7601.23915_f78b769a624566b4.

Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c.
Successfully restored ownership and permissions for registry key HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\7d1a0fb5d29..282ac53ce48_31bf3856ad364e35_6.1.7601.23915_f78b769a624566b4.
RegistryScript:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 4 datablocks.
Finish time: 2018-12-11 16:16:38.391
Script hash: 19KD3Q6PTQRH05oWSeipcMCNTxmQlPD3qBGwagnVFFc=
----------------------EOF-----------------------

View attachment CheckSUR.log

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

Afterwards, run SURT and attach CheckSUR.log.

 

[melaw]

Error list sure got shorter.

 

[Sysnative Windows Update]

Please try updates and attach CBS.log if any fail.

 

[melaw]

First it tried the usual combination of 2017-10 Security Quality Update and 2018-11 Monthly Security Rollup, like it tired since I started this thread.
Again, failed the 2017-10 one, but surprisingly, it managed to install the 2018-11 one.

Next up, it tried to install this week's 2018-12 Security Quality Update, successfully, plus a bunch of MS-Office and .NET stuff, all that also succeeded.

Right now, it looks like it's happy and up to date. You've done it again as it seems.
I'll give it another day or so, in case the issues come back, but if they don't, the forum earned it's next donation from me. :thumbsup2:

 

[melaw]

Hm, not quite there yet I'm afraid.
It's now failing the 2018-12 Monthly Security Quality Rollup KB4471318

Here's the CBS.log and CheckSUR log that I get

CBS.zip - Google Drive

View attachment CheckSUR.log

 

[Sysnative Windows Update]

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a file should be created on your Desktop: SFCFix.txt.
8. Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put
   tags around the log to break up the text.

Afterwards, please run SURT again and attach CheckSUR.log.

 

[melaw]

Sorry for the long wait.

Read More:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-01-02 09:27:35.672
Microsoft Windows 7 Service Pack 1 - amd64
Using .zip script file at C:\Users\sen\Downloads\wsus\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlan.mof
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c
Successfully took permissions for file or folder C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wow64_wlansvc.ptxml

Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlan.mof to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlan.mof.
Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanapi.dll to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanapi.dll.
Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanhlp.dll to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanhlp.dll.
Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanmsm.dll to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlanmsm.dll.
Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlansec.dll to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlansec.dll.
Successfully copied file C:\Users\sen\AppData\Local\niemiro\Archive\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wow64_wlansvc.ptxml to C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wow64_wlansvc.ptxml.

Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlan.mof
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wlan.mof
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c
Successfully restored ownership for C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wow64_wlansvc.ptxml
Successfully restored permissions on C:\Windows\winsxs\wow64_microsoft-windows-wlansvc_31bf3856ad364e35_6.1.7601.23915_none_0549674b6903514c\wow64_wlansvc.ptxml
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 10 datablocks.
Finish time: 2019-01-02 09:27:36.050
Script hash: HMz+FOCllGpRP+ER1zvyNwG1aMGcKf9vihe3JqLLFwU=
----------------------EOF-----------------------

Read More:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2019-01-02 09:29

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_a01bd4182e9569cc
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_a01bd4182e9569cc Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_586e9d411a1940c6
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_586e9d411a1940c6 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_4b5d1834d3072800
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 amd64_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_4b5d1834d3072800 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_97ea50fde4578039
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_97ea50fde4578039 Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_a4fbd60a2b6998ff
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_avast.vc140.mfc_fcc99ee6193ebbca_14.0.25325.0_none_a4fbd60a2b6998ff Error deleting winners map value.
(f) CSI Missing Winning Component Key 0x00000000 x86_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_930a4f0be7835106
(f) CSI Unexpected Failure 0x00000005 14.0.25325.0 x86_policy.14.0.avast.vc140.crt_fcc99ee6193ebbca_14.0.25325.0_none_930a4f0be7835106 Error deleting winners map value.

Summary:
Seconds executed: 279
Found 12 errors
CSI Unexpected Failure Total count: 6
CSI Missing Winning Component Key Total count: 6

After that, 2018-12 Monthly Security Quality Rollup KB4471318 was able to install successfully. I will keep an eye on the upcoming updates and report if there still are problems.